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Booking.com question on final payment

Sandy M
Jul 26, 2023 12:18 PM
Joined Jun, 2020 4 posts

Challenged with the booking.com platform. Does anyone know if booking.com's final payment works the same way as AirBnB (i.e. its released the day the guest arrives)?

Ken T
Jul 26, 2023 2:20 PM
OR Team Member Joined Aug, 2019 1294 posts

Booking.com's payment system is vastly more complex with far more possible options, depending on your location, length in business, and many other factors.  You should speak with Booking,com tech support about the details and options available, and if necessary, reach out to our Helpdesk for assistance in getting the most satisfactory available configuration.  Note that this may take time, and potentially some trial-and-error.

Sandy M
Jul 26, 2023 2:32 PM
Joined Jun, 2020 4 posts

I opened a ticket with OwnerRez. Booking.com said I need to push the final payment request manually.