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Booking import with Excel template errors

Maartje v
Jul 11, 2023 12:06 AM
Joined Jun, 2023 3 posts

Hi !

I'm trying to import bookings via an excel template. However errors say the dates overlap and that arrival dates are not before departure dates. However I double checked and don't see problems, apart from the fact that all my guests leave on a saturday and arrive on the saturday, but that is not date overlap, surely? 

 

Thank you !

Ken T
Jul 11, 2023 10:05 AM
OR Team Member Joined Aug, 2019 1635 posts

Please send your Excel file in to the Helpdesk so we can take a look and figure out what's wrong.  From your description, it ought to work, but, it is very easy to accidentally create a simple but obscure issue that throws things off.