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Thanks, Ken, I'll dig into that in the morning. As to a security deposit thanks for the suggestion and I agree security deposits can be valuable. I use them whenever a younger guest talks me into s…
(Posted Apr 5, 2024 2:05 AM)
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Apr 5, 2024 2:05 AM |
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How do you send a request for a payment invoice through OwnerRez after a channel booking. In particular, this one was Vrbo, the guest broke many items. Please don't tell me about OwnerRez's insura…
(Posted Apr 4, 2024 4:08 PM)
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Apr 4, 2024 4:08 PM |
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When making a booking change such the past and the modified versions don't line up. Its confusing. I believe you did this to provide an easy comparison. The cleaning surcharge should be at the s…
(Posted Feb 29, 2024 1:23 PM)
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Feb 29, 2024 1:23 PM |
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I was going to post the same question. I'd suggest one enhancement to the response you have received. Disabling a trigger is fine but I'm a bit OCD and don't like even inactive triggers confusing m…
(Posted Jan 27, 2024 2:47 AM)
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Jan 27, 2024 2:47 AM |
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Scott,
I've read and understand your frustrations with the delay in support times. Reading the second response from Ken T. saying that your issue is not with OR but with your domain is fair BUT …
(Posted Jan 27, 2024 2:27 AM)
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Jan 27, 2024 2:27 AM |
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Hi Uncard_Wonder
I bet you are trying to make the change through the bookings. If you were able to change the ribbon it would only be for that particular booking. The solution is going to the P…
(Posted Jan 27, 2024 1:51 AM)
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Jan 27, 2024 1:51 AM |
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Remote lock APIs are great. Be careful before using any as only a limited amount of equipment is supported. I have Yale locks that have Ezlo zwave modules. Unfortunately, while RemoteLocks support…
(Posted Jan 27, 2024 1:22 AM)
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Jan 27, 2024 1:22 AM |
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Thanks Steven that will do it.
(Posted Jan 25, 2024 3:15 AM)
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Jan 25, 2024 3:15 AM |
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Based on availability I'd like to send a notification so that we opt in/out of pest control treatment that day. This applies to maintenance days, lawn care, and other servics as well.
What is…
(Posted Jan 24, 2024 5:45 PM)
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Jan 24, 2024 5:45 PM |
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Scott,
What's your take on trip insurance? do you get a lot of guests to purchase it? If so, I'd love it if you could share your pitch to guests. Also, could you comment on those guests that d…
(Posted Jan 24, 2024 4:54 PM)
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Jan 24, 2024 4:54 PM |
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Hi Scott,
I'm just getting the feel of everything so I dont know for sure. However, I would think that the <Available> option would mean 2 things: 1) Trip insurance is offered. 2) That guest h…
(Posted Jan 24, 2024 4:32 PM)
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Jan 24, 2024 4:32 PM |
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It would be nice to be able to set up discounts for military, first responders, friends and family, etc, and have the discount apply only to the nightly rate. My cleaning expenses, linen expenses, …
(Posted Jan 24, 2024 3:53 AM)
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Jan 24, 2024 3:53 AM |
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Currently, Rate Adjustments are set in the <API Integration> under the <Rate Adjustment> field. As such this precludes the OwnerRez Hosted Website. I request that <Rate Adjustment> be added as an o…
(Posted Jan 24, 2024 2:23 AM)
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Jan 24, 2024 2:23 AM |
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Based on availability I'd like to send a notification so that we opt in/out of pest control treatment that day.
I'd like to check to see if a property is occupied or not on a specific date.…
(Posted Jan 23, 2024 7:08 PM)
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Jan 23, 2024 7:08 PM |
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Congrats on completing the first 10 years of a long journey. I'm new to OwnerRez, but am wondering how I worked without a good PMS for so many years. The further I dig the more capability I am find…
(Posted Jan 23, 2024 6:23 PM)
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Jan 23, 2024 6:23 PM |
