Experience the difference of "Elite".

Scott K

Joined October 2023
11 posts
Topic

General Help and Questions » Best practice for emailing guests?

Hi there, there other day I needed to look up something I had sent to a guest but couldn't recall whether I had emailed her through OwnerRez vs. my own mail client (gmail). What have you all foun…

(Posted Dec 10, 2023 11:54 AM)

General Chat » How to optimize your hosted website to increase your rank on Google

Hi there, my hosted website went live about 2 weeks ago, and I'm barely ranking on Google. When looking at Google Search Console, I'm only showing up on result #22 for an obscure keyword (the key…

(Posted Dec 1, 2023 9:10 PM)

General Help and Questions » Notification Alert for inquiry

Jumping in here that this is a pretty important/critical request given OwnerRez doesn't have a mobile app and relies on a responsive website/PWA experience. As an Airbnb user, I rely on their app…

(Posted Nov 26, 2023 10:45 AM)

General Help and Questions » Is it possible to bulk edit the Listing Site Property ID from imported Reviews

Is this not the ownerrez property ID? In any case, the IDs are the same for every single line item. Some reviews came from one property the rest came from the other property. But the IDs is in th…

(Posted Nov 20, 2023 12:36 PM)

General Help and Questions » Is it possible to bulk edit the Listing Site Property ID from imported Reviews

I'm not seeing the Listing Site Property IDs (different from the Property ID) in my export. Here's the file: https://docs.google.com/spreadsheets/d/1wplhGfqYqQshAQBUX1gKlL_1eqlRzL_mnoQw5zTR_-k/edit?u…

(Posted Nov 20, 2023 11:14 AM)

General Help and Questions » Setting up the "Contact Us" link on the hosted website

Hi there, I'm having trouble figuring out how to set up my "Contact Us" mailto link on the hosted website (brooklynescape.com). In an ideal scenario, it'd be great if I could set it up as follows…

(Posted Nov 19, 2023 8:03 PM)

General Help and Questions » Minimum Stays and Wheelhouse

OK, thank you, Adria - will do.

(Posted Nov 19, 2023 7:49 PM)

General Help and Questions » Minimum Stays and Wheelhouse

Hi Adria, thank you for this detailed response. I'm not sure how I'd manage this in Wheelhouse though.  As of right now, I'm forced to set the minimum stay in Wheelhouse to 30 days. Otherwise, Ai…

(Posted Nov 18, 2023 8:34 PM)

General Help and Questions » Is it possible to bulk edit the Listing Site Property ID from imported Reviews

Hi there, I imported all of my reviews from 2 separate Airbnb listings. These all imported with 2 distinct Listing Site Property IDs (great), but only one OwnerRez Property ID. I only have a …

(Posted Nov 18, 2023 8:16 PM)

General Help and Questions » Holds and Security Deposits

Hi there, I'm brand new to OR but an experienced Airbnb host. I'm curious to know how you handle security deposits. What's a reasonable amount to hold? Also, where in OR does one control whether …

(Posted Nov 18, 2023 10:36 AM)

General Help and Questions » Minimum Stays and Wheelhouse

Hi there, I am a new OR user. In the past I've used Wheelhouse and Airbnb, and set minimum stay settings in Wheelhouse exclusively. Is it possible to do the same with Wheelhouse and the Owner…

(Posted Nov 18, 2023 10:28 AM)