Would be great if there was a trigger that was based on if a review had been submitted or not. Would help avoid annoying follow-up messages prompting guests to submit reviews when they already have done so.
And yes, you can always word the follow-ups as 'if you haven't already ...' but in today's world where spam is out of control and I want my messaging to be perceived as valuable and not blocked, I would prefer a way to avoid unnecessary sends.
Yes please! It’s so embarrassing when I forget to skip my review follow up message. I have thought this many times, thanks for reading my mind. 😄