I've been using ownerreservations.com for a few weeks now and thought I'd share my initial feedback.
Overall, I think the site is awesome! I'm new to the vacation house rental business, and using your web site has really made it much easier for me to manage my workflow and generate professional looking quotes to prospective renters.
I know you're working on the quote generation engine to be smarter about holidays and things - that's the number one area I'd like to see an improvement in. Most of my inquiries come in for holiday weekends, and I find that I need to often manually edit the quote to generate the correct rate.
I just started adding tax to my quotes. I'd like to have the tax computation added to the rental fee, but not the cleaning fee. As of now it's adding it to both and I don't see a way to configure the site to just add tax to the nightly rental fee.
Is there any way to change the template of the paragraph of the email quote? I would like to customize it with additional information.
90% of my inquiries come in through vrbo.com, where I get an email from their site after a person has submitted an inquiry form. It would be awesome if you guys had a feature where I could forward the email from vrbo.com to <my user ID>@ownerreservations.com, you parse the email, extract the person's name, email address, check-in/out dates, number of adults and children, and automatically generate a quote. I'm often out of the office when a request for a quote comes in, and while I could generate a quote from my iPhone with your site, it's quite cumbersome on a small screen with limited cut & paste capability. Since VRBO.com generates these emails in a standard format, the regular expression parsing to extract the renter information would be quite straightforward.
I might move to an enhanced renter screening workflow where I have them give me more information before they can be in a position to accept a quote from me. For example, I might start asking prospective renters to send me their LinkedIn public profile. So it would be great to be able to generate a quote and email it to people, but have an option where they cannot click on a link and accept it, but instead, there's another step I have to activate before that can occur.
That's all for now. Again, the highest priority request I have is to get your new quote generation engine out that reliably works with holidays and override dates, followed by not adding taxes to non-rental fees.
Overall though, the site is really well done, and I've been enjoying using it for my new vacation house rental business!