Built by owners, for owners.

Thank You Email/Template?

JTVRs
Oct 13, 2018 5:55 PM
Joined Jun, 2018 385 posts

I looked around a little, can't seem to find the following...

Is there (where is it?) a Thank You email template? As in thanking them for staying, mentioning our website, nice request for review, maybe chance to book or refer others in the future (with a discount), etc?

Paul W
Oct 16, 2018 9:34 AM
OR Team Member Joined Jun, 2009 679 posts

Hi Ross,

You can customize an email template (Settings > Email Templates > Create Custom Booking Template) to say anything you want and then use a trigger to send it [x] days after departure.

Here's an example template:

https://www.ownerreservations.com/support/articles/post-stay-email