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How can I modify alert email content?

Michel O
Feb 4, 2019 8:43 AM
Joined Jan, 2019 1 post

How can I modify alert email content?

Paul W
Feb 4, 2019 4:06 PM
OR Team Member Joined Jun, 2009 679 posts

Emails to guests can be customized using email templates (Settings > Email Templates). That page has a list of system-defined events and then custom ones you can create (to send with triggers). You would find the template and then create one to override the system one.

If it's a user facing alert (ie. a notification OwnerRez is sending to you as the OwnerRez user) it may not be able to be customized. Most of those are hard-coded.