Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update January 11, 2021

Updates

  • Load all QuickBooks references when there are more than 100
  • Improved property URL generation references when using a hosted site
  • Removed survey language from standard secdep release template
  • Required lat/lng for property address
  • Added support for Google Analytics 4 trackers
  • Fire triggers with Pending: Pending Cancellation criteria for Request To Book bookings
  • For non-US culture travel insurance, send guests to the TI form to purchase, separate from the booking
  • Check payments, emails etc when moving and show additional warnings on move form
  • Fixed issue where booking custom fields weren't filtering by property
  • Added grace period to RA signing link for showing contact info entry form on last minute bookings
  • Removed percentage from Airbnb professional hospitality business message
  • Include billing email in guest email automatically
  • Don't generate door codes when updating pending bookings
  • Added grace period for last minute booking arrival triggers
  • Added grace period for after booking created triggers
  • Fixed expenses attachment icon cache issue
  • Optimized channel sync event grid
  • Converted call alert to new alert template
  • Removed extra spacing from channel/payment method enum displays
  • Don't allow bouncing WP cache until there's a webhook set
  • Show ORB number in channel bridge PM locked booking message
  • When creating Vrbo API bookings, schedule payments relative to arrival date instead of using absolute date
  • Fixed issue with upgrading bedroom table rates to new rates model
  • Included booking channel guests fields in search
  • Updated HTG instructions with non-US connection link
  • Added LQA checks for HomeToGo
  • Removed listing site check on charges editing for what types to show
  • Corrected oversized attachment validation on conversation to show properly
  • Clear property internal code when duplicating
  • Clarified file copy link on account files area
  • Corrected time zone on property added field
  • Added option on portal dashboard to compare for all time vs booked as of today
  • Fixed manual SMS/Airbnb trigger send to mark as sent and not send again when the date occurs