|
Good news, folks: the RemoteLock API now does support z-wave locks!
https://www.ownerrez.com/support/articles/integration-remotelock-door-locks
(Posted Dec 11, 2019 1:48 PM)
|
Dec 11, 2019 1:48 PM |
|
So what is the business purpose you'd intend to use this for? Just trying to understand your goal.
(Posted Dec 5, 2019 12:40 PM)
|
Dec 5, 2019 12:40 PM |
|
No, only the Portal Access requires the premium Property Manager feature.
You can read more about the various options for communicating with cleaners here:
https://www.ownerrez.com/support/articles…
(Posted Dec 5, 2019 12:39 PM)
|
Dec 5, 2019 12:39 PM |
|
Can you provide more specific examples of exactly how you're trying to use this? You can send guests to the URL for your website if you have one, that way they can see all your properties if you hav…
(Posted Dec 5, 2019 12:00 PM)
|
Dec 5, 2019 12:00 PM |
|
Unfortunately not. Hopefully next year sometime.
(Posted Dec 4, 2019 11:01 AM)
|
Dec 4, 2019 11:01 AM |
|
We do support discount codes now.
https://www.ownerrez.com/support/articles/discount-codes
Is there something else you're looking for?
(Posted Dec 4, 2019 8:08 AM)
|
Dec 4, 2019 8:08 AM |
|
You'll find this table useful:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences
(Posted Nov 30, 2019 3:06 PM)
|
Nov 30, 2019 3:06 PM |
|
Inquiries from VRBO and Airbnb are best handled in their own websites/apps, because they do not send us enough contact information for OwnerRez to be able to respond to the inquiry. Once the guest m…
(Posted Nov 26, 2019 4:28 PM)
|
Nov 26, 2019 4:28 PM |
|
Can both of you try editing forum posts again please? *I* can do it, and the engineers say there was a forum bug that might have been causing problems which has been fixed.
(Posted Nov 25, 2019 1:57 PM)
|
Nov 25, 2019 1:57 PM |
|
This would be better handled as a support ticket, as there should not be this problem. Can you send it in that way please?
(Posted Nov 25, 2019 10:26 AM)
|
Nov 25, 2019 10:26 AM |
|
Yes! Go to the CRM menu and select Guests. This lists all your guests and their information, including emails. In the upper right corner is an Export button, where you can dump the report to Excel…
(Posted Nov 25, 2019 10:25 AM)
|
Nov 25, 2019 10:25 AM |
General Help and Questions » Dashboard?
Kind of. There is a Daily Checklist report that includes much of this information.
(Posted Nov 25, 2019 10:23 AM)
|
Nov 25, 2019 10:23 AM |
|
1. At the moment, you can't: Airbnb's API does not support request-to-book, only instant booking. If request-to-book is a hard requirement, you cannot use the Airbnb API.
2. It is impossible to *ab…
(Posted Nov 25, 2019 10:21 AM)
|
Nov 25, 2019 10:21 AM |
|
Yes, that'd be a "Competitive Price Analyzer" widget. We've got that on the To-Do list. Don't have an ETA for it though, sorry!
(Posted Nov 25, 2019 8:40 AM)
|
Nov 25, 2019 8:40 AM |
|
It's a complicated issue. Take a look at this support doc and see if it helps:
https://www.ownerrez.com/support/articles/channel-management-overview
This one is more specific:
https://www.ownerrez…
(Posted Nov 22, 2019 8:23 AM)
|
Nov 22, 2019 8:23 AM |
|
Alas no, you'll have to make do with our taste in decor. :-)
(Posted Nov 20, 2019 11:15 AM)
|
Nov 20, 2019 11:15 AM |
|
Yes! Each property can have a different level of protection. Go to Settings > Damage Protection. That'll display a list of all your properties and the selected level for each, which you can change…
(Posted Nov 20, 2019 11:10 AM)
|
Nov 20, 2019 11:10 AM |
|
Yes, that's a temporary selector, you have to choose it every time you go to that page.
However, the other part of your problem can be fixed. Go to one of the bookings you entered manually, then to…
(Posted Nov 20, 2019 8:59 AM)
|
Nov 20, 2019 8:59 AM |
|
There should be... If the booking is displaying in OR's calendar, you can click on it, and on the Overview tab, there should be a message like this:
This booking was created automatically by a calen…
(Posted Nov 19, 2019 4:28 PM)
|
Nov 19, 2019 4:28 PM |
|
First, I see you are NOT using the HA/VRBO API (and you can't, unfortunately, since you don't have 5 properties). So for anyone else reading this, this answer is applicable ONLY to non-API VRBO book…
(Posted Nov 18, 2019 2:55 PM)
|
Nov 18, 2019 2:55 PM |
