Topic | Posted |
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General Help and Questions » control details visible on Owner PortalThere is some limited ability to control specific data included, but, we do plan on adding more fine-grained permissions over time. I'm not quite sure I understand the details of your accounting … (Posted 4 hrs ago) |
4 hrs ago |
General Help and Questions » Rental agreements and booking.com.Unfortunately, Booking.com does not have a "House Rules" area in the same way that Airbnb and Vrbo do. You could mention it in any of the property description fields, but, at present those are also … (Posted 10 hrs ago) |
10 hrs ago |
General Help and Questions » VRBO inquiry to quoteUnfortunately, no, this is not possible, because Vrbo has no custom quote API, nor can you generate OR quotes and send them to Vrbo guests who have not yet booked. (Posted 2 days ago) |
2 days ago |
Feature Requests » Tag Automations from Surcharges and DiscountsIt's on the roadmap for this year, with much work having already been done. (Posted 3 days ago) |
3 days ago |
Feature Requests » Enhancing Email Navigation: Introducing 'Back' and 'Next' Arrows for Seamless Inbox BrowsingThe inbox is undergoing a complete overhaul as part of our "universal inbox" efforts. You'll see major changes over the course of this year, so this specific request is moot within the context of th… (Posted 3 days ago) |
3 days ago |
General Help and Questions » Facebook Photo not what I wantFacebook has some funny caching issues. Here's more information on how to fix that: https://www.ownerrez.com/support/articles/hosted-facebook-sharing (/support/articles/hosted-facebook-sharing) (Posted 3 days ago) |
3 days ago |
General Help and Questions » VRBO API and property management.This can be a complicated question, and we'd be glad to discuss in more detail via a Helpdesk question, but, the short answer is: for both Airbnb and Vrbo, you need to establish a separate connection… (Posted 4 days ago) |
4 days ago |
Feature Requests » Property Search Widget - Can we choose which amenities showNo, those amenities are selected automatically. Here's the list: https://www.ownerrez.com/support/articles/hosted-websites-prominent-amenities (Posted 4 days ago) |
4 days ago |
General Help and Questions » photos?The solution remains the same - you can create custom images with different dimensions that better suit your layout, and configure the Hero Unit to use those custom images instead of the standard one… (Posted 4 days ago) |
4 days ago |
Feature Requests » Lock Battery % Notification for Schlage Lock Integration (and potentially others)Yes this is planned, as the Schlage API does support this capability. No ETA though. (Posted 5 days ago) |
5 days ago |
Feature Requests » Email template theming improvementsThis isn't thought to be a systemic issue, but, can result from issues in how exactly you configured your template, theming, etc. Please write in to the Helpdesk with specific examples and screensho… (Posted 5 days ago) |
5 days ago |
Feature Requests » WebApp Notifications on Apple/AndroidIt's in testing... I am told "Very soon." (Posted 5 days ago) |
5 days ago |
Feature Requests » Owner stay reservations, not just blocksThat's an idea that's floated around for a long, long time, but it's never quite gelled as to exactly what it should look like. Maybe at some point though. (Posted 5 days ago) |
5 days ago |
Feature Requests » Block bad guestAs discussed above, it's not possible to reliably block a guest even from direct bookings, and not possible at all for the channels, so any such "block" function wouldn't work more than half the time… (Posted 5 days ago) |
5 days ago |
General Help and Questions » Owner reply to an Airbnb review via OwnerRezYou should still be able to write the response in OwnerRez and it'll be transmitted to Airbnb via the API, because the Airbnb API generally connects even bookings created before you established it: … (Posted 6 days ago) |
6 days ago |
General Help and Questions » Check-lists?There are a number of these ideas that are already planned, though it may be a bit before you see them released. (Posted 7 days ago) |
7 days ago |
Feature Requests » iCal Feed and Third Party NotificationsI have not heard reports that it does not, so, I'd say, yes. :-) (Posted 7 days ago) |
7 days ago |
Blog » Guest Conversation Tweaks, Smarter Property Search/Availability Widget and other bug fixesEach Widget has controls, in the OwnerRez widgets area, that can do this: https://app.ownerrez.com/settings/widgets Look for a Properties selector - https://uc.orez.io/w/files/72fdd9c616… (Posted 7 days ago) |
7 days ago |
Feature Requests » Rates based on length of stayThis is not something that is possible, because the listing channels don't support it. However, they do have a way of accomplishing more or less the same thing mathematically - a Length-of-Stay d… (Posted Apr 21, 2024 12:45 AM) |
Apr 21, 2024 12:45 AM |
General Help and Questions » Can anyone direct me to where on OR I can input a 5% rent premium to a specific platform such as Airbnb or Vrbo? ThanksYes, that is correct - at present the rate adjustment applies across the board per channel, and cannot be controlled individually per property. (Posted Apr 20, 2024 11:17 AM) |
Apr 20, 2024 11:17 AM |