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Email Template Library - Welcome

Want to send your guests some info shortly before they arrive? Here's a suggestion for an email where you can add info specific to your property.  It might also be good to include the door code / access info if you're sending this before the guest is scheduled to arrive.

The first section is what the email looks like.

The second is the HTML code you can use if you'd like to copy and paste directly into a new template.

====

Hi {CFIRST},

Welcome to {PDISPNAME}!

If you have any questions or concerns with your vacation lodging please feel free to email or give us a call and we will address it as quickly as possible.   Our goal is your satisfaction and if there is something not quite right at the property that would keep you from giving us a 5 star review please give us an opportunity to make it right. 

Some helpful info about the unit:

(Before adding this template to your OwnerRez account, this is where you would insert info about your place - where light switches are, what the Wifi code is, instructions for appliances, etc.)

A couple of local tidbits of information:

(Before adding this template to your OwnerRez account, this is a place to add info on closest grocery store, your favorite restaurants, best local attractions, etc.)

If we can be of any further assistance or you need anything during your stay please do not hesitate in contacting us.

{MYCO}
{MYEMAIL}

=======

Below is the HTML code for the above email.  You can use this to copy and paste the above language into a new email template.

=======

<p>Hi {CFIRST},</p>
<p>Welcome to {PDISPNAME}!</p>
<p>If you have any questions or concerns with your vacation lodging please feel free to email or give us a call and we will address it as quickly as possible.&nbsp; &nbsp;Our goal is your satisfaction and if there is something not quite right at the property that would keep you from giving us a 5 star review please give us an opportunity to make it right.&nbsp;</p>
<p>Some helpful info about the unit:</p>
<p style="padding-left: 30px;"><span style="background-color: #ccffcc;"><strong><em>(Before adding this template to your OwnerRez account, this is where you would insert info about your place - where light switches are, what the Wifi code is - instructions for appliances, etc.)</em></strong></span></p>
<p>A couple of local tidbits of information:</p>
<p style="padding-left: 30px;"><span style="background-color: #ccffcc;"><strong><em>(Before adding this template to your OwnerRez account, this is a place to add info on closest grocery store - your favorite restaurants - best local attractions, etc.)</em></strong></span></p>
<p>If we can be of any further assistance or you need anything during your stay please do not hesitate in contacting us.</p>
<p>{MYCO}<br />{MYEMAIL}<br /><br /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>

=======

Once you've set up the template - don't forget to add a trigger.