Finding the Credit Card Statement Name for a PayPal account
Every credit card or PayPal payment method in OwnerRez requires that you enter the DBA Name / Statement Text so that we can show it to the guest during quote acceptance, payment processing and in renter agreements.
For PayPal accounts, the statement text looks like this:
The portion after the asterisk (*) is what you need to find and supply when creating the payment method in OwnerRez. In the above example, that's the portion "YourBusinessName".
To find this, go your PayPal account and login. Find the Profile > Settings area and look for the "Selling Tools" option or menu. It might look like this:
If you're already in the Profile area, it might looks like this:
After you've entered the Selling Tools area, look for an option called Credit Card Statement Text. It will show the DBA name PayPal has created for you. It is usually a combination of your name or business name without spaces. PayPal allows you to change this value, which you can do while you're here. The general Selling Tools area should look something like this:
If you click the Update link, you will get a full page of options with the name value at the bottom. It will look like this:
That bit of text needs to be copied into the PayPal payment method you create in OwnerRez. Make sure to include the full statement text. So if we use the example in the picture above, the full statement text would be:
That's how it should look in OwnerRez (changing the last part of course to match what's in your account) so that the guest knows what to expect on their credit card statement.
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