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Connecting OwnerRez to CanadaStays API

Our integration pushes listing content, rates, availability, and rules to CanadaStays, and automatically receives bookings with full charges and payment information.

To get the integration process started:

  1. Make sure the CanadaStays channel is active in OwnerRez and properties are marked Included on the Property Settings tab
  2. Run the Tools > Listing Quality Analyzer tool and fix any errors found. There are also info and warning items for improvement, but there should be no remaining errors to proceed with the integration.
  3. Fill out the following form and email integration.support@canadastays.atlassian.net.

 Start CanadaStays Account Integration

Notes:

  • The available email address will be a double-blind. We recommend an on create trigger with an email asking for the real email address.
  • If the guest changes the booking, it will be canceled and recreated in OwnerRez.
  • If the booking is canceled, the booking will be canceled in OwnerRez, however a refund won't be recorded -- refunds are done separately by CanadaStays, so you'll need to apply that manually.
  • Bookings created by CanadaStays can't have property or dates changed in OwnerRez or be canceled in OwnerRez -- those changes must be done in CanadaStays.
  • Amounts are in CAD. If your account rates are not in CAD, use the adjuster in the channel settings to apply the appropriate multiplier when calculating rates.