By Zachary J., Property Manager – written on GetApp
I can't say enough about my positive experience with OwnerRez. I've been in real estate (sales & property management) for 20 years now so I've interacted with a multitude of online platforms and service providers and this has BY FAR been my best experience at getting one set up. The guidance provided during this entire process is unmatched! Their support team is responsive, precise and professional! I worked with [SENSITIVE CONTENT HIDDEN] primarily and he was the absolute best. Whenever I got stuck or needed advice or instructions on how to set something up he quickly pointed me in the right direction. Their platform is organized, efficient, extremely in depth and yet easy to navigate and set up. As with everything, there is a learning curve, but once you get it all going it makes your vacation rental(s) so much easier to manage across the various rental sites.
So far there has not been anything to dislike or complain about.
By Zachary Johnson, Homeowner – written on Facebook
I cannot say enough about their customer service. Always quick to help and always goes beyond what is required.
Set up was easy with detailed examples to help guide you through the steps.
Not having a technology background, I do not have any suggestions for improvement-it works seamlessly for me.
By Robbye Elaine Howard, Homeowner – written on Facebook
By Stephanie F., Homeowner – written on Capterra
My biggest business problem is, what's going on right now, today? The different screens I have at my fingertips helps me keep my pulse on what is happening today, tomorrow and next week.
I love what this software does for me. The daily tracking and the ease of having the information I need right at my fingertips. The customer support is second to none. I'm learning more and more as I dive into it and there are so many things that OwnerRez anticipated and already have in the software. The customer service has been awesome and very responsive. I'm not techy but they help me through each little road block I hit.
Granted, there is a learning curve as with any software. So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response.