OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next.
Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful.
Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew off the call, so I signed up for OwnerRez and never looked back. Zero regrets.
Waiting for VRBO messaging integration but other than that, zero complaints.