I love that it is American based, which means they offer support on my time clock and I'm not left waiting 2 days for a reply... that then needs another 2 days or more of back and forth emails before any resolution actually starts taking place.
I have a better support channel which is extremely important. I have a much better looking website that has brought in way more direct bookings due to its SEO built in to it. Im saving almost half the money it cost with my previous company. I'm saving time due to its ease of use!
I'm not really sure if there is anything I don't like about it. I've tried ALL the other PM & CM companies that I could find. I searched regularly for new ones, always trying them out for the trial period. A even paid for and used a couple of them for a few months. But wasn't happy. Then I found OwnerRez!