The Property Management module includes a user portal where you can grant access to owners, cleaners, maintenance staff etc. to view availability calendars and perform actions like blocking off time or viewing owner statements. Each user gets a separate login, and you can configure access to one or more properties or owners.
Available permission levels:
- View Calendar: see the calendar and booked/blocked dates
- View Guest Name: see the name of the guest
- View Contact Info: see the email and phone number of the guest
- View Notes: see notes on the booking or blocked-off time
- Add Notes: add notes on the booking or blocked-off time -- this can be granted separately from View so you can give access to add notes for communication but not view existing notes
- Financials: None gives no access to financials, Owner Revenue shows only the numbers relevant to the owner, and All shows all of the total charges and payments for the booking
- Block off time: allows the user to create a blocked-off time. It will be marked with a Owner Block-Off listing site, and you and third parties will get notification emails. You can also grant access to move/delete blocked off time.
- View Owner Statements: if you're granting access to an Owner in the system, allowing this will let them view any owner statements that have been generated.
This video shows you how to add portal users, how to configure their settings and a brief walk-through of the portal access area.
See what our customers are saying about OwnerRez
OwnerRez is the world's most powerful vacation rental management platform and the foundation that homeowners and PMs rely on.
Great Management Software
Great Management Software Cross integration of channels to manage everything from one site has been a game changer for...
Best Property Management Software and inexpensive!
We were using a rather expensive and more complicated property management software, so it has been great discovering this...
Excellent value for money, with unparalleled support
Although we are a very small business, we always receive prompt and courteous responses to our support questions. Setup...
OwnerRez has helped me be able to offer a direct booking option for repeat guests and decreased my dependence...
OwnerRez - the best software for short term rental business management
So far I am very pleased with the software and the support team! Easy to set up integrations with...
Great Software and Support
The support is worth the product price alone. Any issues that I have experienced using this system have been...
Time Saving Wonder
Fabulous top to bottom Automation, time savings, website, channel management
Would be lost without Owner Rez and their customer service
Their customer service is the best I have ever experienced with any entity that I have worked with. [SENSITIVE...
Great for the money
As with any setup, it's quite a process but very worth it. If you have the time and the...
Better than Guesty for Hosts
Excellent. The customer service is exceptional. Most of my emails are answered within a few hours and are very...
Very full featured software.
Renters are able to book without our intervention. We can list on multiple channels and control from one. Very...
Rated 5.0 out of 5 based on 181 reviews on Capterra Facebook G2 GetApp and SoftwareAdvice