| Topic | Posted |
|---|---|
Feature Requests » Reviews on hosted home pageAgree! We have some pretty great reviews... but only seen if the REVIEWS tabs is clicked. (Posted Aug 8, 2023 8:55 PM) |
Aug 8, 2023 8:55 PM |
Feature Requests » Make the Inbox feature similar to other messaging apps and inboxesI agree! I currently copy and paste information I'd like to stay with the booking, but when I have to search all over for information (my email, OR email and my texts) it's super time consuming. And … (Posted Aug 8, 2023 6:14 PM) |
Aug 8, 2023 6:14 PM |
Template/Design Share » System Messages vs TriggersHello. I was wondering why I wasn't getting reviews from some very happy guest that booked direct. When I look at the email history, there is no email shown asking for their review -- even though I h… (Posted May 14, 2023 12:10 PM) |
May 14, 2023 12:10 PM |
General Help and Questions » Send a message to all guests currently booked in a specific seasonHi. I was not able to find how to do this. I created a template for an announcement for a service we're adding and I'd like to send it to all guests currently booked in our High Summer season. How ca… (Posted May 6, 2023 2:46 PM) |
May 6, 2023 2:46 PM |
General Chat » Example Websites Having OwnerRez IntegratedI created my website for one property using OwnerRez: taketothelake.com (Posted May 6, 2023 2:40 PM) |
May 6, 2023 2:40 PM |
General Help and Questions » Navigating a free stay... completed booking with security deposit holdWe gave a 2-night stay away in a Chamber of Commerce event. We want them to book it like a normal stay using a discount code that gives them a zero balance. We also want to place a security hold on t… (Posted Apr 14, 2023 3:47 PM) |
Apr 14, 2023 3:47 PM |
General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"No, I'm pretty sure that we do indeed require full address information, and pass it along to the payment processor. Was Converge willing to at least cite a specific booking where a payment reques… (Posted Mar 2, 2023 12:38 PM) |
Mar 2, 2023 12:38 PM |
General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"No, I'm pretty sure that we do indeed require full address information, and pass it along to the payment processor. Was Converge willing to at least cite a specific booking where a payment reques… (Posted Mar 2, 2023 12:29 PM) |
Mar 2, 2023 12:29 PM |
General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"I think you mean Elavon/Converge. There is a requirement that you have the payor Zip code, and possibly other address details, be entered, or you can be downgraded to that 4% rate. You would want to … (Posted Mar 1, 2023 10:43 AM) |
Mar 1, 2023 10:43 AM |
General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"Can you write in a ticket to Help@OwnerReservations.com, (mailto:Help@OwnerReservations.com,) so we can help you figure this out? by Adria H (/forums/users/347423034) – Mar 1, 2023 3:34 PM (UTC) … (Posted Mar 1, 2023 10:40 AM) |
Mar 1, 2023 10:40 AM |
General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"Hello! We switched to Evolve for our credit card processing in October. Since then, we've been charged over 4% per transaction (except for one, which was under 2%). We understand that different credi… (Posted Mar 1, 2023 10:20 AM) |
Mar 1, 2023 10:20 AM |
Feature Requests » Could you please show dates in search results?When I search a topic, I really have trouble finding what I need. Some of the icons make sense, but others don't. It would really be helpful if we knew when the search result was written, especially … (Posted Feb 28, 2023 9:23 PM) |
Feb 28, 2023 9:23 PM |
Feature Requests » Cancellation policy by season?I tend to think that would create a good deal of confusion, but, I'll leave it here as a suggestion to see what the community thinks of it. by Ken T (/forums/users/347381996) – Feb 21, 2023 4:18 PM… (Posted Feb 21, 2023 3:50 PM) |
Feb 21, 2023 3:50 PM |
Feature Requests » Cancellation policy by season?We'd also like to be able to adjust the cancellation policy by season... There are high-demand events here and we'd like a longer cancellation time period. Can this happen at least for the direct boo… (Posted Feb 18, 2023 9:33 AM) |
Feb 18, 2023 9:33 AM |
Feature Requests » Google Vacation Rentals Connectivity PartnerWe would also like to be included. Thank you! This could be a game changer in our area. (Posted Jan 13, 2023 11:04 AM) |
Jan 13, 2023 11:04 AM |
