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Loretta K

Joined July 2022
11 posts
Topic

General Help and Questions » Delay credit card processing until after rental contract signed for Vrbo bookings?

Thank you, Chris.  You had told me how to delay the processing of the card for my own website in a different forum post.  But after I received a booking from Vrbo last Wednesday, and it showed "Pendi…

(Posted Sep 20, 2022 8:42 AM)

General Help and Questions » Delay credit card processing until after rental contract signed for Vrbo bookings?

Thank you, Ken.  I have that rule already so I know I can cancel if they don't sign. The issue is that it used to be a zero-cost cancellation for both me and the guest if the guest would not sign…

(Posted Sep 19, 2022 11:41 PM)

General Help and Questions » Delay credit card processing until after rental contract signed for Vrbo bookings?

So either I am out the 3% or the guest is out 3% if they decide they don't want to actually sign the contract.  Sounds like I have to use one of three House Rules to admonish them to read the contrac…

(Posted Sep 19, 2022 8:45 PM)

General Help and Questions » Delay credit card processing until after rental contract signed for Vrbo bookings?

I would like to wait to charge the credit card for Vrbo bookings (API integrated, Instant Book) until after the contract is signed.  And I would like that all to be automatic – the signing of the con…

(Posted Sep 19, 2022 10:18 AM)

General Help and Questions » "Request to book" for our own website

Thanks!  Exactly what I wanted - the guest to sign the contract and submit payment information, but I would have some time to confirm availability before the booking is finalized.

(Posted Sep 5, 2022 2:39 PM)

General Help and Questions » "Request to book" for our own website

I understand how to select request to book on the channels like AirBnB and Vrbo, but how can I do that for our own website?  Users on the FB forum say they can do it but no one remembers how they con…

(Posted Sep 5, 2022 7:21 AM)

General Help and Questions » Reverting Back to Non-Professional Host on Airbnb

I had the same problem, but it's because my property is in St Lucia in the Caribbean.  If you API integrate with AirBnB, you are required to use the simplified pricing (where you pay the guest fee) u…

(Posted Aug 3, 2022 7:52 PM)

General Help and Questions » Best alternative to API integration with AirBnB

I signed up for OwnerRez for a few reasons - fast calendar syncing to avoid double bookings when using IB on several platforms was the biggest one, with the next most valuable being the damage protec…

(Posted Aug 2, 2022 8:58 AM)

General Help and Questions » Security deposit - is it possible for the amount charged to vary?

Thank you.  I presume I simply edit the booking to change the security deposit hold amount and the date, so I'll try it.

(Posted Jul 29, 2022 9:10 PM)

General Help and Questions » Security deposit - is it possible for the amount charged to vary?

Hello, Ken - thank you for the link - that's useful information.  But I'll ask my question this way - can I modify the booking to require a unique security deposit hold after the booking has been…

(Posted Jul 29, 2022 8:27 PM)

General Help and Questions » Security deposit - is it possible for the amount charged to vary?

Like at a hotel, we offer services at our villa in the Caribbean (such as meal preparation and sometimes local currency cash advances). I'd like to set up a credit card hold to cover these services l…

(Posted Jul 29, 2022 5:25 PM)