Experience the difference of "Elite".

Fabian Z

Joined November 2020
20 posts
Topic

General Help and Questions » Triggers not being sent?

They said "the engineers were looking at it"

(Posted 5 days ago)

General Help and Questions » Triggers not being sent?

That's what I've been doing too, but it's excruciating because some randomly do get sent and some others don't and now I have to be figuring things out. 25+ triggers missed so far.

(Posted Mar 21, 2024 11:20 PM)

General Help and Questions » Triggers not being sent?

I sent over 8 examples of triggers not being sent.  In the past 2 days I had close to 10 more triggers that failed to send. Support has been extremely unhelpful (I got one email 3 days ago an…

(Posted Mar 21, 2024 4:44 PM)

General Help and Questions » Triggers not being sent?

Will do tomorrow. I'm changing the settings from: do not retry, to setting a cutoff time many hours after the case. Think that will help?

(Posted Mar 18, 2024 12:05 AM)

General Help and Questions » Triggers not being sent?

Hello, anyone else having an issue with triggers-templates not being sent? Ever since we went into DSL I've had some issues where for some reason my automated messages are often not sent.

(Posted Mar 17, 2024 11:21 AM)

General Help and Questions » Airbnb Super Strict (30) cancelation.

Thank you Adria! Just to triple check, there's nothing that gets affected by choosing a strict cancelation policy, other than aspects related to such policy?

(Posted Nov 8, 2023 6:45 PM)

General Help and Questions » Airbnb Super Strict (30) cancelation.

Hello, I just had a few consecutive cancelations which really messed up our calendars and after Airbnb revisiting their strict to make it a lot less strict, I realized that as a host I am not protect…

(Posted Nov 8, 2023 5:44 PM)

Introduce Yourself! » VRBO Merchant of record for PMI

Hi, I'm Fabian and am running a few properties in Miami for other people. Currently I am listed on Airbnb only but it seems like travel is declining and they haven't been able to provide me with …

(Posted Sep 15, 2022 11:21 AM)

General Help and Questions » Airbnb rejecting links?

Hi everyone! For some of my properties I need people to register themselves with the building but now I'm getting an error that I can't have links in my description so my check in instructions aren't…

(Posted Jul 12, 2022 10:28 AM)

Feature Requests » Cut 'bad review' buffer from 20 to 5 minutes.

5 minutes is much better than 20, indeed. If a guest is going to leave a nasty review, they usually write a lot, so that's at least 2 min, meaning they have 3 minutes to see the email, open it, type …

(Posted May 20, 2022 9:57 AM)

Feature Requests » Cut 'bad review' buffer from 20 to 5 minutes.

Hello, I wanted to thank the team for adding the "bad review" feature, where the system will wait until the last moments to review a guest with whom we have had a bad experience. To ensure that t…

(Posted May 8, 2022 11:17 AM)

General Help and Questions » Prevent x night gaps?

Hello, I just got a property to manage where the condominium has  6 day rental minimum.   This causes a bit of an issue, since I would not want rents that leave a 5 night gap between bookings…

(Posted Apr 22, 2022 9:36 PM)

Template/Design Share » Anyone having a Realty (transaction) website integrated with some Vacation rentals?

Hello all! My name is Fabian and I'm a host from Miami!   Last year I was managing around 20 rentals and honestly wasn't having a good time, so I decided to restructure my business and trim t…

(Posted Apr 22, 2022 4:00 PM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

Hi Paul, thank you so much for the upgrade of the delay review! PERSONALLY, I would prefer to send it maybe 3 minutes before the window is over. If it fails, it fails and then there's that. Let's…

(Posted Apr 22, 2022 3:45 PM)

General Help and Questions » Airbnb misreporting half-bathrooms

Anyone else having this issue? miapartamentos.com/1505-orp5b497afx   airbnb.com/h/or1505   1.5 bath on ORez, 2 bath on airbnb. Just got a complaint over it.

(Posted Feb 27, 2022 5:45 PM)

Feature Requests » Automatic reviews for Airbnb?

Please add this. Literally waiting 2 hours before going to bed so I can review a bad guest on the last minute.

(Posted May 28, 2021 1:53 AM)

Feature Requests » Contact forms on website builder

Thanks for your reply! On my previous website host I did a lot of online advertising to try to capture real estate investors. I just need a contact form so I can call them back and talk about that, n…

(Posted Jan 25, 2021 2:09 AM)

Feature Requests » Contact forms on website builder

Hi! I've been unsuccessfully trying to add a contact form to new sites I add so that people can sign up or message me, but I haven't been able to. Usually on other sites it's just a button we can cli…

(Posted Jan 24, 2021 1:11 AM)

Feature Requests » Create Custom Forms

I was trying to add a simple "Contact us" form, but am not given the option. Sad.

(Posted Jan 17, 2021 12:01 AM)

Feature Requests » Multi-language platform.

I switched from Lo... to OwnerRez and am very happy. The ONE feature I am actually missing is being able to have my site in different languages since I manage multiple properties in the Miami market …

(Posted Jan 7, 2021 8:24 PM)