Experience the difference of "Elite".

Dori123

Joined September 2020
85 posts
Topic

Feature Requests » Tax Reports: Summary and Detail: Missing a Needed Total

These tax reports both list the "Total Amount" for all invoices in the period. But for a tax report, we don't need the "Total Amount." We need the"Total Amount" MINUS the tax. In other words, we need…

(Posted Jul 7, 2021 2:19 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

Thanks for the candid response, Paul. The issues that this integration creates rather than solves for me are: 1. OR sends taxes through as a line item rather than a tax. This is problematic b…

(Posted Jul 5, 2021 12:54 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

I feel like the lone requester of features related to QB. Surely other users are running into some of the same issues as I am... I *think* the OR team is working on this integration but it is frustra…

(Posted Jul 2, 2021 10:41 PM)

General Help and Questions » Any Way to Mark Days that Cleaners Don't Work?

Our cleaning crew has a few days every year they do not work: Christmas Eve, Christmas Day, New Years Day, 4th of July, and Thanksgiving. Is it possible to make notes on our booking calendars of t…

(Posted Jun 23, 2021 4:38 PM)

Blog » Fee Categories, Separating Surcharges & Discounts, Show Non-Vrbo Reviews on Vrbo Listings, Attach Files to Contacts (Guests)

Question: Do you have to be API connected to VRBO in order to upload non-VRBO reviews to that site?

(Posted May 26, 2021 2:45 PM)

Blog » Fee Categories, Separating Surcharges & Discounts, Show Non-Vrbo Reviews on Vrbo Listings, Attach Files to Contacts (Guests)

I like the new fee Categories. But with so many, I am curious why there is no "Cancellation Fee"? I charge a Cancellation Fee when someone blocks my calendar for certain dates, then cancels. This …

(Posted May 26, 2021 2:36 PM)

General Help and Questions » Surcharge update: Not API connected

Thanks

(Posted May 18, 2021 1:15 PM)

General Help and Questions » Surcharge update: Not API connected

For a variety of reasons, I am not API connected to VRBO. I noticed that when I updated my Cleaning Fee in OR, it did not get pushed to VRBO when I did my rates push. I can't seem to find in the docu…

(Posted May 18, 2021 11:50 AM)

Blog » OwnerRez is now officially an Elite Partner of Vrbo - the highest honor awarded!

Great job. Keep up the good work!

(Posted May 17, 2021 6:36 PM)

Blog » Enhancements and Bug Fixes for the Week of May 10th

Thanks for the Channel Bridge history! It may be a little thing but I find it super helpful. Cheers!

(Posted May 14, 2021 6:03 PM)

Feature Requests » QB Integration: Tax issues

Thanks for the response. I may have to de-activate my QB / OR integration. I think it has a lot of potential, but I find since the integration I've had to add things to my routine in order to keep Q…

(Posted Apr 12, 2021 11:29 AM)

Feature Requests » QB Integration: Tax issues

Currently, the tax lines are coming into QB as a line item on the invoice. Taxes should be coming through to the Tax line item on the invoice so that the tax reporting is correct. Currently, I ha…

(Posted Apr 1, 2021 2:46 PM)

Feature Requests » Quickbooks Integration: Sub-Customers

Yes, that's it exactly. Customers would be Property A, Property B, etc. Sub-customers would be the guests of each property. This allows for drill-down reporting in QB that I find extremely useful…

(Posted Mar 31, 2021 1:09 PM)

Feature Requests » Quickbooks Integration: Refunds

Thanks, I'll watch for the update.

(Posted Mar 31, 2021 1:07 PM)

Feature Requests » Quickbooks Integration: Sub-Customers

When OR creates a new customer in QB, I'd LOVE to have the ability for that customer to come in as a "sub-customer" of a particular property. What I do now is manually edit the customer to be a sub…

(Posted Mar 30, 2021 11:23 AM)

Feature Requests » Quickbooks Integration: Refunds

When I have a cancellation, the OR integration with QB seems to zero out the original invoice. It would be preferable if it created a refund instead. The way it appears to be working now is that the…

(Posted Mar 30, 2021 11:18 AM)

Developer Community » Reports -- Home state of guest

I would also LOVE to see a report that shows me which states and cities my guests come from. Pretty please? Thanks!

(Posted Mar 10, 2021 10:35 PM)

General Help and Questions » VRBO bookings: Some coming in as VRBO; some coming in as VRBO (legacy)

Thanks for the quick response and fix!

(Posted Mar 2, 2021 9:38 PM)

General Help and Questions » VRBO bookings: Some coming in as VRBO; some coming in as VRBO (legacy)

Why would some of my bookings come into the OR system with a Listing Site of VRBO (legacy) and others come in with a Listing Site of (VRBO)? What's the difference in these two? I have noticed that …

(Posted Mar 2, 2021 12:27 AM)

General Help and Questions » Changeover Restrictions and Changeover Cushions

I know there are Changeover Restrictions to prevent a check-in or a check-out on specific days (like Christmas). While I don't care if guests check in or out on these days, I would like to prevent a …

(Posted Feb 18, 2021 11:46 PM)