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Dori123

Joined September 2020
78 posts
Topic

General Help and Questions » Orphaned Customers in QuickBooks Online

Any progress on this? Seems like a quick fix: If all customer information is equal (address, phone, email, even invoice number), then the FIRST NAME Customer shall be merged with the FIRST NAME, LAST…

(Posted Nov 29, 2021 2:26 PM)

Blog Comments » Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on Google

I'm trying the Blog and keep getting this error: "The key is invalid. Key cannot contain unsafe URL characters" I am not using any grammar in the title or slug and I still get this error. Please…

(Posted Nov 12, 2021 10:15 PM)

General Help and Questions » Channel Bridge Import Failed

Never mind. I think I did the Channel Bridge too early -- before the two systems synched. They synched several minutes ago and I re-ran it with success.

(Posted Nov 12, 2021 2:27 PM)

General Help and Questions » Channel Bridge Import Failed

I'm getting the following error when I import bookings via Channel Bridge. There are only two records in the file; one is an update to cancel an existing reservation: "1 row is valid. 1 row is inv…

(Posted Nov 12, 2021 1:40 PM)

Blog Comments » Integration with Akia

Final Update: Akia called me back shortly after my conversation with the first rep. They apologized for the misinformation from the first rep, then told me the cost is $119 / month for the basic serv…

(Posted Nov 9, 2021 7:17 PM)

Blog Comments » Integration with Akia

Update: I called their sales department and they were very unclear about pricing. The rep told me it would be $3-6 per unit per month, but that there is also a $100 minimum. I asked her to clarify if…

(Posted Nov 9, 2021 2:25 PM)

Blog Comments » Integration with Akia

What is the cost per month? They don't list pricing.

(Posted Nov 9, 2021 2:01 PM)

General Help and Questions » Reviews - Pushing Non-Vrbo Booking Reviews To Vrbo

Is this only available to API integrations? Thanks

(Posted Oct 11, 2021 2:56 PM)

Feature Requests » Rate Calendar View for Hosted Websites

I would love to display the rate calendar on my hosted website. I believe it will increase my mid-week rentals, as those nights are considerably cheaper than weekend rates. But even these nights va…

(Posted Sep 29, 2021 11:16 AM)

General Help and Questions » Show Discount on "Book Now" quote on the Hosted Website

That's exactly it. I had it set to combine rents for widgets. Thanks for helping me out.

(Posted Sep 3, 2021 11:55 AM)

General Help and Questions » "Try to send a missed trigger up until the booking has arrived." How does this work?

I have a trigger set up to send an email 5 days prior to arrival (at 7 am), to any guest who has not yet signed the rental agreement. If they fail to sign the agreement, does checking this box me…

(Posted Aug 26, 2021 10:00 AM)

General Help and Questions » Show Discount on "Book Now" quote on the Hosted Website

My discounts are being applied correctly, but my summary window on the hosted website's "Book Now' function does not show the discount line. For example, when I create a quote in OR, I see this s…

(Posted Aug 22, 2021 6:57 PM)

Feature Requests » Discount Code to Exclude Cleaning Fee

Pretty please? Just because I discount my friends and family doesn't mean my cleaner does! Thanks!

(Posted Jul 19, 2021 6:35 PM)

Feature Requests » Tax Reports: Summary and Detail: Missing a Needed Total

These tax reports both list the "Total Amount" for all invoices in the period. But for a tax report, we don't need the "Total Amount." We need the"Total Amount" MINUS the tax. In other words, we need…

(Posted Jul 7, 2021 2:19 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

Thanks for the candid response, Paul. The issues that this integration creates rather than solves for me are: 1. OR sends taxes through as a line item rather than a tax. This is problematic b…

(Posted Jul 5, 2021 12:54 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

I feel like the lone requester of features related to QB. Surely other users are running into some of the same issues as I am... I *think* the OR team is working on this integration but it is frustra…

(Posted Jul 2, 2021 10:41 PM)

General Help and Questions » Any Way to Mark Days that Cleaners Don't Work?

Our cleaning crew has a few days every year they do not work: Christmas Eve, Christmas Day, New Years Day, 4th of July, and Thanksgiving. Is it possible to make notes on our booking calendars of t…

(Posted Jun 23, 2021 4:38 PM)

Blog Comments » Fee Categories, Separating Surcharges & Discounts, Show Non-Vrbo Reviews on Vrbo Listings, Attach Files to Contacts (Guests)

Question: Do you have to be API connected to VRBO in order to upload non-VRBO reviews to that site?

(Posted May 26, 2021 2:45 PM)

Blog Comments » Fee Categories, Separating Surcharges & Discounts, Show Non-Vrbo Reviews on Vrbo Listings, Attach Files to Contacts (Guests)

I like the new fee Categories. But with so many, I am curious why there is no "Cancellation Fee"? I charge a Cancellation Fee when someone blocks my calendar for certain dates, then cancels. This …

(Posted May 26, 2021 2:36 PM)

General Help and Questions » Surcharge update: Not API connected

Thanks

(Posted May 18, 2021 1:15 PM)