Experience the difference of "Elite".

Ozark Stays

Joined August 2020
19 posts

Feature Requests » Additional OR Cancellation Policy Options

Sort of, they're work arounds. But you'll notice that the cancellation fee is not percentage based. In your screenshot it is a flat rate of $10. So in the scenario I describe, if you had a direct boo…

(Posted yesterday)

Feature Requests » Support for Invoice (Co-Host) Business Model within Property Management (PM) Module

Yes, this will become more and more necessary as people continue to use this model for various different reasons. In my market, and my level of service, I feel way more comfortable controlling the mo…

(Posted yesterday)

Feature Requests » Additional OR Cancellation Policy Options

Something I bump into when assisting others and for my own cancelation policies is a lack of options for the timing of the cancellation policy and the creation of the cancellation fee. *  I would …

(Posted yesterday)

Feature Requests » Schlage Encode

Hey OR Crew, I had a feature question for you. Will the Schlage Encode integration feature the same ability to monitor battery levels like Remote Lock does?

(Posted Sep 13, 2023 6:19 PM)

Feature Requests » Schlage Encode

What all features will this schlage integration have? Will it monitor battery levels like RemoteLock does?

(Posted Aug 13, 2023 12:11 PM)

Feature Requests » Break up conversation threads by booking

Something confusing I have noticed is how when you have a repeat guest across multiple properties in your portfolio, OwnerRez just lumps all the conversations into one giant thread without any sort o…

(Posted Jul 20, 2023 6:24 PM)

Feature Requests » Schlage Encode

Wow! We use Schlage Encode locks across all properties and currently rely on RemoteLocks, but a direct integration will be amazing. Thank you for developing this new feature. We look forward to its r…

(Posted Jul 19, 2023 3:15 PM)

Feature Requests » Adjust rate change logic

I would really love it if the logic when changing an existing reservation would not just pull the current rate calendar, and would instead take into consideration the already existing booking and onl…

(Posted Jun 16, 2023 9:59 AM)

Feature Requests » Expense at the Owner level for set monthly charges

Thanks, that will be a good manual workaround for now.

(Posted May 1, 2023 10:53 AM)

Feature Requests » Expense at the Owner level for set monthly charges

As it stands, there isn't really an appropriate place to assign a set ongoing monthly service charge to Owners in the PM module. For example, I have a number of customers who use our linen and stocki…

(Posted Apr 29, 2023 3:46 PM)

Feature Requests » Saved Filters in List View

I agree 100%. As per the rest of the interface, not being able to have a saved filter is clunky and leads to additional time overhead for account users.

(Posted Mar 15, 2023 2:01 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Hey Ken, Justus from OzarkStays here. My retort regarding the usefulness of a unified inbox is that we desperately need a central thread to keep up with all of the comms flowing throw OwnerRez. Let m…

(Posted Feb 23, 2023 2:01 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

Ok, that is really all I wanted for this feature request. While we’re on the topic of what APIs “should” be transmitting, AirBNB should be updating their payment status. Is that in the works at all?

(Posted Sep 19, 2022 4:31 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

Is there no way we could get VRBO to include the commission fees in their API feed? If not I still maintain that an API level feature would be good to set the commission percentage for VRBO. There is…

(Posted Sep 13, 2022 12:13 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

yea that's a good tip. But it's a manual step I wouldn't mind cutting out.

(Posted Jul 15, 2022 10:59 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

Currently there is a gap in tracking Net Payments when it comes to VRBO api bookings. OwnerRez pulls in the payment processor fee (Stripe for example) but it has no visibility to the 5% pay per booki…

(Posted Jul 15, 2022 12:51 AM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

Paul, Have there been any additional updates around VRBO messaging app integration? I'd say we're at the end of the next couple quarter timeframe now. -Justus Smith

(Posted Dec 31, 2021 11:43 AM)

Feature Requests » Easier ability to split a the bill among guests

Recently I had to accommodate two travelers who were Arkansas government employees. They both required a separate proof of transaction and receipt in order to qualify for their per diem or they would…

(Posted Jun 15, 2021 4:21 PM)

Feature Requests » Automatic reviews for Airbnb?

Did this ever happen or is it still in the works?

(Posted Apr 14, 2021 8:10 PM)