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Tarki

Joined May 2020
58 posts
Topic

Feature Requests » Bringing guest's Airbnb rating into OwnerRez

We had a terrible guest and although I normally always check a guest's Airbnb profile after a booking is made, this time I missed it. Now when I check the guest on Airbnb I saw that he has one 1* rev…

(Posted Nov 20, 2021 4:51 AM)

Feature Requests » An important configuration feature to support more revenue

Great, I didn't realise this was possible. Thank you very much!

(Posted Aug 10, 2021 1:54 PM)

Feature Requests » An important configuration feature to support more revenue

Hello there, Case 1: It's common practice to combine two or more units and present it as one unit on listing sites, since some people search accommodation for large groups. Case 2: It's common…

(Posted Aug 9, 2021 4:19 AM)

General Help and Questions » Under Rules: Setting to change minimum nights if there is a gap

Thank you very much! Look forward to this being implemented...

(Posted Jul 20, 2021 2:41 PM)

General Help and Questions » Under Rules: Setting to change minimum nights if there is a gap

OK thank you for this. I've configured the property 275476 in this way and there is a gap of 3 nights between 14-17 August, however, still doesn't accept 2 night bookings for this period. Could y…

(Posted Jul 19, 2021 10:55 AM)

General Help and Questions » Under Rules: Setting to change minimum nights if there is a gap

OK let me clarify more. Normally our minimum stay is 2 nights but in summer in the season we set this to 3 in the following settings: Length Restrictions Minimum Nights 3 Minimum Gap Nights 2 …

(Posted Jul 18, 2021 9:05 AM)

General Help and Questions » Under Rules: Setting to change minimum nights if there is a gap

Thank you for the reply. If you added one more field where we can define what the gap is (e.g. 3 days, 4 days, 5 days) so we can choose to receive a 2 night booking for a 3-night gap (where our stand…

(Posted Jul 17, 2021 2:02 PM)

General Help and Questions » Under Rules: Setting to change minimum nights if there is a gap

As far as I know, if I set the Property Rules under Minimum Night Restrictions - During Gaps to 2 then it'll look for 2 night gaps between bookings. It'll not let a 2 night booking into a 3 night gap…

(Posted Jul 16, 2021 4:03 PM)

General Help and Questions » Under Rules: Setting to change minimum nights if there is a gap

It'd be great if we could define the gap length between bookings and minimum nights for this gap. I'd like to be able to have 2-night bookings for 3-night gaps because it's not really very probable t…

(Posted Jul 16, 2021 2:43 PM)

Blog Comments » New OwnerRez pricing for 2021

Sorry I didn'T quote in the earlier message, here it is: [quote=Paul W][quote=Tarki]One thing though, I find it unfair and misleading when the only way of having multiple users in your system is t…

(Posted Apr 11, 2021 5:00 AM)

Blog Comments » New OwnerRez pricing for 2021

I'm wondering if there is any progress in this area? Regards,

(Posted Apr 11, 2021 4:59 AM)

General Help and Questions » HomeToGo issues

I'd like to mention that the bookings we received from HomeToGo are coming from very low-quality guests. On top of that, one of these guests recently disputed the card payment he made as fraudulent a…

(Posted Apr 7, 2021 6:44 AM)

Feature Requests » We'd like to be able to set Second Payment - Due (under Properties - Rules) to 0 (zero)

We'd like to be able to set Second Payment - Due (under Properties - Rules) to 0 (zero) because we want the guests to make the second payment on their arrival. Currently, we have to set this value to…

(Posted Mar 4, 2021 11:58 AM)

Blog Comments » Custom iCal Content, Verified Email Domains, PM Streamlining & Cleanup, Imports for Owners & Properties, Gov IDs on Invoices

Maybe, stating the "cancellation fee is XX Euros/USD" or "cancellation fee is xx% of the booking value" could be better options. There are cases we might not have yet charged the full amount but the …

(Posted Feb 26, 2021 5:21 PM)

General Help and Questions » Seasons - Check In/Out Allowed - Not "Date" Specific?

I agree things are very tricky without not having a feature like this.

(Posted Dec 22, 2020 5:43 AM)

Blog Comments » Webinar 1/12: OwnerRez/Airbnb - Listing Optimization Part 1

Could you please tell the time zone?

(Posted Dec 18, 2020 4:34 AM)

Feature Requests » "Current" view of bookings

"Current" view of bookings could be extremely useful, however, in the current setup, it's completely useless for us. We've 15 apartments and 2-3 night stays are allowed so our manager who greets …

(Posted Dec 11, 2020 7:43 AM)

Feature Requests » Gift Certificates

OwnerRez also not currently provide a method to track the usage of "gift certificates (meaning using discount codes as gift certificates)." You would need to track them yourself, such as via an Exce…

(Posted Dec 10, 2020 10:32 AM)

Feature Requests » Airbnb booking message coming into notes?

It'd be very useful getting Airbnb booking message (the first message Airbnb guests write when they're doing their booking) into notes. Usually, they write important things in this message and I …

(Posted Dec 8, 2020 6:01 AM)

Blog Comments » SMS Available For All, Show Signed Renter Agreement in Booking Emails, Vrbo Inquiry Emails, Logo & Instructions Cleanup

Thanks a lot, I've got you now! Regards...

(Posted Dec 3, 2020 12:23 PM)