Experience the difference of "Elite".

E & R Vacation R

Joined January 2020
56 posts
Topic

General Help and Questions » Rates date ranges

I am moving into the new rate system today, I think I am understanding this, but want to clarify. I have two rates for my off season, a weekly that is quite high, and a monthly which is quite low. A…

(Posted Oct 12, 2020 2:11 PM)

General Help and Questions » OwnerRez question about Extra days between bookings

I did tick off each of the "customization" choices in the export calendar options. I can see why I've blocked ONCE I HAVE CLICKED on the calendar in my google calendar/ical. However, I wanted to se…

(Posted Sep 24, 2020 8:43 AM)

General Help and Questions » OwnerRez question about Extra days between bookings

I wish the block titles would carry over when I export my calendar to my husband. He needs the info in the titles. I can't figure out how to use a customized field for this.

(Posted Sep 17, 2020 9:25 PM)

Feature Requests » Add a custom field for the OR-hosted ribbon calendar

Sharing calendar question: My husband needs to see when I'm coming and going for cleaning/maintenance or just have blocked off dates for family. All of this just shows up as "blocked" instead of th…

(Posted Sep 17, 2020 9:14 PM)

General Help and Questions » Creating a secure custom form in OR to request for ID

I think the privacy issue would not apply if you ask them to redact personal info like ID numbers of any kind. I tell them I need their DOB, current address and photo, they can redact anything else.…

(Posted Aug 22, 2020 10:34 AM)

General Help and Questions » Travel Insurance

Did you add this option? The guest can choose which level? I don't see it.

(Posted Mar 2, 2020 11:38 AM)

General Help and Questions » If I don't have Channel Bridge, my descriptions won't "push?"

Ugh, I just read that if you use the abnb API you must do "instant book" and for one property I will NEVER do instant book. So back to manually changing things...sigh...

(Posted Jan 25, 2020 12:47 PM)

General Help and Questions » If I don't have Channel Bridge, my descriptions won't "push?"

Thank you, yes, I am trying to figure out when I change a description, for instance, when I only have one peak week left, I like to highlight that in my initial description, so people know right away…

(Posted Jan 25, 2020 11:41 AM)

General Help and Questions » If I don't have Channel Bridge, my descriptions won't "push?"

I don't have Channel Bridge, so if I change my descriptions in OR, they won't automatically change on TA or Abnb, or HA? Do I have that correctly?

(Posted Jan 24, 2020 9:30 AM)

General Help and Questions » Multiple property templates, quotes inquiries

Thank you to all responders :) I *think* I have figured out the best way to do the templates, and yes, each of my properties are VASTLY different from another. For now, I will not use auto respond,…

(Posted Jan 13, 2020 11:32 AM)

General Help and Questions » Multiple property templates, quotes inquiries

Ahhh...I tried setting up different templates for each property and overrode the first one, I guess it's back to the starting block again. I had thought that if the Booking ID # was part of the body…

(Posted Jan 11, 2020 2:10 PM)

General Help and Questions » Multiple property templates, quotes inquiries

Ahhh...I tried setting up different templates for each property and overrode the first one, I guess it's back to the starting block again. I had thought that if the Booking ID # was part of the body…

(Posted Jan 11, 2020 1:48 PM)

General Help and Questions » Multiple property templates, quotes inquiries

To Clarify: I have 3 properties that are completely different, different states, etc. In making my custom email templates, I THINK I have just realized that I can't set up separate templates for eac…

(Posted Jan 11, 2020 11:02 AM)

General Help and Questions » Multiple property templates, quotes inquiries

I had set up my first property and finally figured out how to make my custom template for the one, and it seemed to be working. I want the inquiry to include my "thanks for your interest" type messa…

(Posted Jan 11, 2020 12:04 AM)

General Help and Questions » Exported calendar to google calendar, but showing wrong check in time

Okay, I sent it to the "help" email address, as I couldn't seem to add a screenshot in this portal. Thanks for your help.

(Posted Jan 8, 2020 11:49 AM)

General Help and Questions » Exported calendar to google calendar, but showing wrong check in time

Yes, I know that, but the Owner Rez calendar is "not" a google calendar, so the option to change the time zone is shadowed, if you know what I mean, in my settings, I can change the original calendar…

(Posted Jan 8, 2020 11:28 AM)

General Help and Questions » Exported calendar to google calendar, but showing wrong check in time

Although the OwnerRez calendar is set to Eastern, this is what shows up on the "settings" in the google calendar for this particular calendar: (GMT+00:00) Coordinated Universal Time I don't see …

(Posted Jan 8, 2020 11:06 AM)

General Help and Questions » I have my reviews uploaded but the widget isn't working

Working now, thanks again, and I already have more properties, but I figured I would work on the most important one first ;) Still waiting to hear about the check in/out times on the calendar export…

(Posted Jan 7, 2020 9:23 PM)

General Help and Questions » I have my reviews uploaded but the widget isn't working

I had thought I put the property in the excel ss, but it didn't show up, thanks, going through them now.

(Posted Jan 7, 2020 8:48 PM)

General Help and Questions » Exported calendar to google calendar, but showing wrong check in time

I exported the OR calendar to my google calendar for the property, and it shows 12pm booked, instead of 4pm. On each booking "rules" it shows 4pm, so not sure where the glitch is. It also doesn't s…

(Posted Jan 7, 2020 7:30 PM)