Experience the difference of "Elite".

CWV

Joined November 2019
59 posts
Topic

General Help and Questions » Payment timeline

Hi, I am trying to find where to change the amount paid at booking, etc. I want to change from 50% due at booking to 20% due at booking and from full amount due 30 days prior to arrival to 7 days p…

(Posted Apr 26, 2020 11:14 AM)

Blog » Giving more control over channel based bookings

THANK YOU!

(Posted Apr 18, 2020 10:59 AM)

General Help and Questions » Quickbooks Set Up- Looking for some tips

YAY...sign me up - would definitely use services

(Posted Mar 11, 2020 5:42 PM)

Feature Requests » PM Balance carryover on statements

Yes, but I have two worksheet going when doing statements to cross reference the reserves and prior months open balance. I would be much easier to see the prior month's balance on the current state…

(Posted Mar 11, 2020 5:31 PM)

Feature Requests » PM - Owner reserves

Hey Paul, Being able to have owners bookings as opposed to blocked-off times would be great! I was referring being able to keep aside some owner money for unexpected expenses. So, have on hand $100…

(Posted Mar 11, 2020 5:12 PM)

Feature Requests » Customize Quotes

Would be great to be able customize(edit) a quote as you are creating it. For example, the ability to add pet fees, add discounts, or other concierge fees. I believe, currently you have to save the…

(Posted Mar 6, 2020 7:01 PM)

Feature Requests » PM - Owner reserves

Would love to have a way to account for owner reserves!

(Posted Mar 6, 2020 6:54 PM)

Feature Requests » PM Balance carryover on statements

It would be helpful to be able to carry a balance from one statement to the next. We usually pay repair bills for our owners and just post the expense to their account. There may not income the mon…

(Posted Mar 6, 2020 6:53 PM)

General Help and Questions » Mark ups

Sorry in advance if this is already address elsewhere - I can't find it. Is there a way to mark up surcharges. I want to set up a property cleaning fee to $120 with $100 going to cleaner and $20 go…

(Posted Feb 13, 2020 3:22 PM)

General Help and Questions » Quickbooks Set Up- Looking for some tips

Hey Toni...glad to see you made the decision to switch! Yes, our last software's accounting was literally unusable. I would love to be included in the setup process - I want to set it up but am afr…

(Posted Feb 6, 2020 5:02 PM)

General Help and Questions » API with Vrbo - an issue of calendars being blocked?

NOPE! Not resolved. One of our properties is blocked -HA send to their software team (again)! On another note - still waiting for a reply on my previous emails to OR help/support.

(Posted Feb 6, 2020 4:57 PM)

General Help and Questions » OwnerRez is a thing of joy ;-)

We're new to OR - we collect names, ages of everyone in the group, cell phone #, unmasked email address, and vehicle information. We created a Jot Form (free). The link goes out in an email trigger…

(Posted Jan 24, 2020 2:36 PM)

General Chat » Work flow options - what are PMs using?

Looking for input from this awesome group.....we just went live - switched from a PM system that had a way to track work orders (cleaning, inspections, and maintenance) and tie them to a reservation.…

(Posted Jan 24, 2020 2:32 PM)

General Help and Questions » PM - How to send owner statement to two owners?

[quote=Kismet Propertie]That's a good idea as I have the same issue. Multiple owners on one property.[/quote] Yes, we have multiple owners on one property as well.

(Posted Jan 21, 2020 1:41 PM)

General Help and Questions » Bookmarks

Exactly, what you stated in the reply.....create, for example, an FAQ list of questions that link down to the answers.

(Posted Jan 7, 2020 11:26 PM)

General Help and Questions » Bookmarks

Where can I learn/find info to how to do this on OR support?

(Posted Jan 7, 2020 1:34 PM)

General Help and Questions » Bookmarks

Are bookmarks (Page Anchors) on a page possible on OR hosted sites? Like when you have different topics on the page and you click on a topic it takes you a different places on the page the there is …

(Posted Jan 6, 2020 5:49 PM)

General Help and Questions » REQUIRED -> TRAVEL INSURANCE, THOUGHTS?

[quote=OPCD TX]Hello All, We are moving over to a new booking process where we are requiring travel insurance. We are realizing that this is a must have as we are susceptible mother natures fury on …

(Posted Dec 11, 2019 6:59 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

Hey there MB & fellow ORs, we are new to OR and still in the process of migrating from our current PMS. A few thoughts.....would love to have your thoughts in return........We WERE ready to move wi…

(Posted Dec 11, 2019 5:26 PM)