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Oh, I don't think using an email template (scheduled) will be the best work around, because I'd have to create an email template for every transaction. It is too bad we can't edit the scheduled messa…
(Posted Oct 21, 2019 12:17 PM)
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Oct 21, 2019 12:17 PM |
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Thank you for this. So, following your instructions I see the options are:
How much should the guest pay?
Whatever is due at the moment (based on the booking's rules)
Whatever the guest wants to pa…
(Posted Oct 21, 2019 12:12 PM)
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Oct 21, 2019 12:12 PM |
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Hello,
I have 10 properties listed in OR and can see all 10 properties' bookings on the Bookings calendar.
I'd like to share that calendar with my husband so he can look at it easily on his phone …
(Posted Oct 21, 2019 12:07 PM)
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Oct 21, 2019 12:07 PM |
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Our payment settings say that the guest must pay 50% to confirm the booking and the remaining 50% is due 45 days before arrival.
However, once in a while we might want to be more flexible in the g…
(Posted Oct 20, 2019 10:38 PM)
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Oct 20, 2019 10:38 PM |
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VRBO does not allow owners to specify any other tax than the amount that VRBO themselves are collecting & remitting. So I have to send the guest a payment request to pay the additional 2% local lodgi…
(Posted Oct 11, 2019 5:31 PM)
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Oct 11, 2019 5:31 PM |
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Thank you Chris. Just to make sure I understand....in locations where Airbnb collects & remits 100% of the required taxes, in our Taxes settings for those locations we should choose "Everything but A…
(Posted Oct 11, 2019 12:04 PM)
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Oct 11, 2019 12:04 PM |
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I agree, I'd like to be able to specify that the discount should be applied to the amount of the rent only. But thanks for getting this feature created, it is great!
(Posted Oct 11, 2019 1:11 AM)
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Oct 11, 2019 1:11 AM |
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I used the OwnerRez Channel bridge to import the Airbnb bookings for my properties. I have a question about the way the "Charges" are being broken out on these bookings.
In our FL location, Airbnb c…
(Posted Oct 10, 2019 10:14 PM)
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Oct 10, 2019 10:14 PM |
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Thank you Chris, that makes sense. I'll go check all of those other listings' tax settings.
UPDATE:
I discovered on my Airbnb account that some of my listings have the invitation to "Add Tax" as yo…
(Posted Oct 9, 2019 1:38 PM)
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Oct 9, 2019 1:38 PM |
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Thanks, @Rich. What is "the other forum"?
(Posted Oct 9, 2019 1:36 PM)
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Oct 9, 2019 1:36 PM |
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Hello,
I am trying to follow the instructions on the article below to connect to the Airbnb API:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-setup-connectin…
(Posted Oct 9, 2019 12:48 PM)
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Oct 9, 2019 12:48 PM |
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Hello,
I am beginning to research using OR's Channel Manager, so am reading all of the documentation about it.
On this article https://www.ownerrez.com/support/articles/channel-management-api-integ…
(Posted Oct 9, 2019 10:53 AM)
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Oct 9, 2019 10:53 AM |
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Thank you for the instructions, I'm happy to see that we can schedule "one off" emails for future dates.
The only thing I can think of that would make this even better is if we were able to edit a s…
(Posted Oct 9, 2019 9:42 AM)
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Oct 9, 2019 9:42 AM |
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I appreciate the feedback, and I am aware that I can add reminders to my Google calendar....in fact, that is how I used to do it before beginning to use reservation software.
The "problem" (not real…
(Posted Oct 7, 2019 4:50 PM)
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Oct 7, 2019 4:50 PM |
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Some property-specific emails that we send that can't be used universally are:
Check-in Instructions
Follow up email w/link to specific page for review
Notify Housekeeper
Remind Housekeeper
Housekee…
(Posted Oct 6, 2019 6:08 PM)
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Oct 6, 2019 6:08 PM |
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Hello,
I am testing using OR and have not been able to find any information about the ability to schedule an email to be sent at a future date? I understand about Email Templates and that we can sen…
(Posted Oct 5, 2019 8:14 PM)
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Oct 5, 2019 8:14 PM |
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I am trying out OR for the free trial period and I am already missing the ability to schedule a reminder for certain tasks that need to be done at some point in the future related to each booking. My…
(Posted Oct 5, 2019 8:10 PM)
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Oct 5, 2019 8:10 PM |
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It would be nice if when creating custom email templates we are able to apply the template to all properties or specific properties....then when sending one of the email templates from a booking ONLY…
(Posted Oct 5, 2019 8:07 PM)
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Oct 5, 2019 8:07 PM |
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Hello,
I am new to OR, using the free trial period. I'm wondering if there is the ability to add reminders on a booking for specific tasks that should be scheduled for a future date? I've looked thr…
(Posted Sep 30, 2019 1:09 PM)
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Sep 30, 2019 1:09 PM |
