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Valerie R

Joined September 2019
119 posts
Topic

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Thank you so much for these new features and enhancements! I feel like the addition of the state to the locations in the search was a personal gift! :-) I am super happy about the customizable can…

(Posted Jul 14, 2020 12:42 PM)

Feature Requests » It would be great if Custom Fields could be Customized (by property)

Hello, I love the flexibility that Custom Fields allow. What I don't like is that ALL of the custom fields show up on all properties and bookings. When creating a custom field we have the ability…

(Posted Jul 1, 2020 1:10 PM)

Feature Requests » Is there a way to add a note or flag to a date on the ribbon calendar?

Thanks for that, Ken. Appreciate it.

(Posted May 20, 2020 10:32 PM)

General Help and Questions » VRBO Integrated listings & their new "Health & Safety" fields

VRBO has launched their new "Health & Safety" area under "Edit Property" that is going to be used as a new "call out" on listings to highlight the information hosts enter for concerned guests. They a…

(Posted May 20, 2020 3:30 PM)

General Help and Questions » Up load ID from email?

I created a Dropbox account with a folder for IDs. I include the link to that dropbox folder in the rental agreement as well as in the confirmation email that I send for each new booking. Dropbox not…

(Posted Apr 20, 2020 2:52 PM)

General Help and Questions » Is it possible to move a payment from one booking to another?

Is it possible to move a payment from one booking to another?

(Posted Apr 20, 2020 2:48 PM)

Feature Requests » Status of booking on Line Item Pivot Report

Thank you! This will be very helpful.

(Posted Apr 19, 2020 2:18 PM)

Blog » Updated from RentalGuardian on COVID-19 (Coronavirus)

Hi Paul, Is this company the same company that our guests are purchasing insurance from when booking through our OwnerRez system? When I look at those documents they say "AIG Travel Guard" on them. …

(Posted Mar 20, 2020 11:05 AM)

Feature Requests » Is there a way to add a note or flag to a date on the ribbon calendar?

I'm wondering if there is a way to add a note or a flag of some sort to a date on the ribbon calendar? This would be helpful if we want to call out something related to that particular day. For exam…

(Posted Mar 6, 2020 10:36 AM)

Feature Requests » Split days onHosted Widget link (calendar) to show check-in/check-out

Ohhh, perfect!! I didn't know that, but now I do! Thank you, this will work great.

(Posted Feb 27, 2020 5:14 PM)

Feature Requests » Split days onHosted Widget link (calendar) to show check-in/check-out

That's too bad. I don't know what the reasoning was behind deciding not to show split dates on the widget calendars. But with all of the conversations here in the forum about methods to use to commun…

(Posted Feb 27, 2020 4:57 PM)

Feature Requests » Split days onHosted Widget link (calendar) to show check-in/check-out

Hi Chris, Is there a way to share the ribbon calendar with others, like we can with the widget calendar?' Upgrading to the PM module just to give the housekeepers a look at our calendars is overkil…

(Posted Feb 27, 2020 4:45 PM)

General Help and Questions » Rate Calendar: what do these options do?

I am using the Rate Calendar to set some spot rates and I notice on the right hand corner of the calendar these options: Toggle Range Columns If I click on any of them, nothing happens. I'm curiou…

(Posted Feb 22, 2020 10:45 AM)

General Help and Questions » Google Travel: Is OR planning an integration with Google Travel API?

Just read an interesting article on VRM Intel: SEO/SEM Disrupted: How Google Travel is Shaking up the Marketing Funnel https://www.vrmintel.com/seo-sem-disrupted-how-google-travel-is-shaking-up-the-…

(Posted Feb 5, 2020 11:03 AM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

Maybe this could be put on the "To Do" list. I do email all of our check-in instructions to the guest, but those "die hard" Airbnb-ers want to see everything they need in their Airbnb app, including…

(Posted Jan 23, 2020 10:26 AM)

General Help and Questions » Why aren't PriceLabs rates showing in my API (integrated) VRBO calendar?

Hi Chris, I ended up turning off Pricelabs rates because I was contacted by more than one potential guest asking why the rates displayed on the calendar were not the same rates that were shown in a …

(Posted Jan 23, 2020 10:23 AM)

General Help and Questions » Question about the "Listing Site Conversion" report

Thanks Chris, I did what you suggested. I filtered the booking list for 2019 and "none" in the Listing Site dropdown. There are 200 "bookings" when filtered this way, all of them blocked off time. …

(Posted Jan 23, 2020 10:12 AM)

General Help and Questions » Pricelabs

[quote=JTVRs]Now that you have integrated with Pricelabs, I'm curious if you or anyone who may be using it can comment on whether things are working as expected and were there any idiosyncrasies that…

(Posted Jan 18, 2020 4:40 PM)

Feature Requests » Email templates - Linked to properties

[quote=BlueMtnCabins][quote=Valerie R]Yes, you can identify which property the template belongs to on a trigger. But if you have email templates that are not on a trigger, you can't.[/quote] I do n…

(Posted Jan 18, 2020 4:34 PM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

[quote=BlueMtnCabins]Do you already have Airbnb listing ? if so, you will hardly need any of that because most likely you already have all that defined on Airbnb. [/quote] Yes, I already have Airbnb…

(Posted Jan 18, 2020 4:29 PM)