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PacViewLodging

Joined September 2019
74 posts
Topic

Feature Requests » Z-Wave Lock integration

There are a number of "partners" that OR has that use ZWAVE locks. RemoteLock doesn't do them directly they integrate with VERA and then VERA Manages the locks. (you have a double integration here.…

(Posted Jan 28, 2021 6:43 PM)

General Help and Questions » Remotelock Integration not finding locks

We used RemoteLock for awhile. Our challenge was in their pricing model for the number of properties that we have. They do charge by lock (the first element of their pricing) but you also need to…

(Posted Jan 28, 2021 6:32 PM)

Blog » WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaults

Just for the record - RemoteLock also integrates with Vera (we currently use Vera for 26 Yale Zwave Locks integrated with OR), Schlage Encode and August Locks.

(Posted Dec 31, 2020 9:00 PM)

Template/Design Share » Using Themes with Emails...

When we first started using OR I went down the road as I had with other software to "brand" our emails and each template had our logo and footer information embedded actually in the template. Then …

(Posted Nov 21, 2020 8:29 PM)

Template/Design Share » Our Arrival Instructions to the Guests

Here is an example of our Arrival Instructions. We generally send these 2 days prior to guest arrival. We utilize bold, underline, images (pictures of the door locks are included in the email), an…

(Posted Nov 21, 2020 8:11 PM)

Template/Design Share » COVID Template Example

Our counties in Oregon require we inform guests about COVID. Our policy is such that if they can NOT acknowledge the contents of the email that we offer a full refund. We do not require proof and…

(Posted Nov 21, 2020 8:05 PM)

Template/Design Share » Welcome Template Example

We send this on arrival day at 9am. Pasting here in the forum is not the best because formatting is important as well and that doesn't seem to carry forward...We link to the blog post for restaurant…

(Posted Nov 21, 2020 8:02 PM)

General Help and Questions » Blog plug in for OR Hosted Website

I am new to hosted websites as well and wanted a blog. I did some research and found dropinblog.com. I personally think it is quite expensive but they give you a $100.00 credit which makes it not …

(Posted Nov 17, 2020 7:30 PM)

General Help and Questions » Alternative messaging for guests who don't use email

I would love to see the portal functionality built into OR... perhaps built using the same platform as the websites so it isn't really an app it's just a bunch of managed web pages that pull booking …

(Posted Nov 15, 2020 10:36 PM)

General Help and Questions » Stripe & Chargebacks Experience

I am told that after COVID getting banks or anyone to underwrite lodging businesses is much more difficult. As you mentioned for STRIPE you actually process under their "blanket" and they get to set…

(Posted Nov 15, 2020 10:03 PM)

General Help and Questions » AirBnb and Pet Fees

Taxes on that Pet Fee are another issue... The fee in our state is actually taxable just as any other rent for Lodging Taxes... so we have to request from the guest the total including state and loca…

(Posted Nov 15, 2020 9:46 PM)

Introduce Yourself! » Hello for Oregon Coast...

Pacific View Lodging operates 3 small boutique type motel properties (26 individual rental units) on the central and northern Oregon Coast. We actually found OR by accident after a failing implemen…

(Posted Nov 15, 2020 9:19 PM)

Blog » Integration with VRScheduler

Is there any roadmap item to actually receive back into OR a status of the unit? IE we would like to be able to see in OR that the Unit is Cleaned. Of course that would probably mean there would …

(Posted Nov 14, 2020 8:32 PM)

Feature Requests » Texting (SMS) from OwnerRez

There is a kludge together solution that will work using an EMAIL to SMS Gateway... We have used clicksend.com for many years... on a different PMS... Basically what you do is create an account on …

(Posted Nov 14, 2020 12:25 PM)