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We use a lot of tools to keep us running day to day... one of those is a program that does analytics for us. I was doing the cost justification on this great piece of software and the reality for m…
(Posted Feb 6, 2023 8:47 PM)
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Feb 6, 2023 8:47 PM |
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OwnerRez team I looked at the data that was available in reports and didn't see a way to actually see this data because as we all know a booking is rolled up to a rent total amount. Surely there mus…
(Posted Feb 6, 2023 8:30 PM)
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Feb 6, 2023 8:30 PM |
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We are moving away from the BRIVO platform. I have a number of new in box Brivo controllers that I will sell for a good price and as I pull the ones from my properties I will have used ones at an e…
(Posted Feb 1, 2023 5:37 PM)
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Feb 1, 2023 5:37 PM |
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I have a few questions about WiFi locks like the Encode... we are currently running about 50 locks on z-wave and have relatively few if any problems with them. Yes there is a zwave controller that n…
(Posted Jan 26, 2023 4:56 PM)
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Jan 26, 2023 4:56 PM |
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You can just put a phone number into an SMS template and have OR send it out based on a trigger... we do this... Notice the to line has two phone numbers separated by a semi colon... This notifies …
(Posted Jan 26, 2023 3:46 PM)
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Jan 26, 2023 3:46 PM |
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Brivo can send many different notifications... specific door code use (to monitor staff going in and out) , first time a door code is used (for that initial guest checkin), battery low, staff use af…
(Posted Jan 22, 2023 3:35 PM)
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Jan 22, 2023 3:35 PM |
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Door lock solutions seem to be a fickle bunch Valerie... We started doing things manually with Vera back in the 2016 timeframe. It was great, easy to use but we only had a couple of properties we …
(Posted Jan 22, 2023 3:19 PM)
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Jan 22, 2023 3:19 PM |
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Rent x nights and get an additional night free or at a specific discount. (with it being smart enough to know which night would be the least expensive night)
And if we use the feature to identify…
(Posted Dec 18, 2022 12:33 AM)
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Dec 18, 2022 12:33 AM |
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We do this nearly every day Ken. Pet Fees on Booking.com, Hot Tub charges on AirBnB, VRBO, etc... EV Charges on all of them... We usually have to disconnect the booking from the OTA for some re…
(Posted Dec 18, 2022 12:30 AM)
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Dec 18, 2022 12:30 AM |
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add a task to a booking, alert a manager, manager assigns it to a team member with a due date, reporting on upcoming and past dues to team members and managers.
Don't forget the auto creation of…
(Posted Dec 18, 2022 12:17 AM)
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Dec 18, 2022 12:17 AM |
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I would also suggest that you allow for grouping of the numbers... multiple properties in the analysis, everything in a specific city, an entire lodge or inn, etc. etc. etc...
(Posted Dec 18, 2022 12:11 AM)
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Dec 18, 2022 12:11 AM |
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Situations occur with bookings where for whatever reason we need to add something to the booking. Currently this is an entirely manual process requiring multiple exchanges of emails or a guest calli…
(Posted Dec 18, 2022 12:07 AM)
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Dec 18, 2022 12:07 AM |
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We would like to have the ability to configure a tag on Surcharges and Discounts that if added to a transaction would add those tags to the booking where they are used. For example we have a Surcha…
(Posted Dec 17, 2022 11:47 PM)
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Dec 17, 2022 11:47 PM |
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So why doesn't OR go to them as an OR portfolio rather than a bunch of individuals? The channel managers like booking pal or rentals united are integrated with Google and they have small clients jus…
(Posted Nov 14, 2022 11:10 PM)
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Nov 14, 2022 11:10 PM |
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Its not a feature if it is annoying and it is a CONSTANT RECURRING reminder of something that just doesn't work.
(Posted Oct 4, 2022 10:12 AM)
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Oct 4, 2022 10:12 AM |
General Help and Questions » Web Developer
I am looking for a developer that can help us build out using the APIs our own booking and guest portal website. In the past we have had sites built on a WordPress foundation with our prior property…
(Posted Mar 9, 2022 10:42 PM)
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Mar 9, 2022 10:42 PM |
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Thanks Shawn... that is what we have done and currently we have it by owner by property but it cant be changed dynamically... the enhancement would be to temp change that order...similar to what you …
(Posted Jan 19, 2022 2:33 PM)
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Jan 19, 2022 2:33 PM |
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You can change the zoom level of the browser... On Chrome click on the 3 dots in the upper right and then change the zoom percentage. I run mine at 80%. I think you will have issues with needin…
(Posted Jan 19, 2022 1:47 PM)
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Jan 19, 2022 1:47 PM |
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I can't count how many times I've had a filtered ribbon view looking for a guest that still owes or that we owe a refund to, etc... and instead of RIGHT clicking on the booking and opening it in a ne…
(Posted Aug 29, 2021 12:33 AM)
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Aug 29, 2021 12:33 AM |
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Not an app but a "guest view" via a webpage with a unique URL that could be sent to them specific to their booking... Things that they could access from the unique webpage might include:
1. Proper…
(Posted Aug 29, 2021 12:31 AM)
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Aug 29, 2021 12:31 AM |
