Experience the difference of "Elite".

Tracy P

Joined July 2019
16 posts
Topic

Blog Comments » Do you think OwnerRez is the best channel manager? Will you vote for us?

Done!  Thanks for all you do!

(Posted Apr 27, 2022 11:44 AM)

Blog Comments » Vrbo Celebrates the Big 25, Airbnb’s Cleaning Protocol Now Required, Host-Only Fee Structure, Halloween Ban

Thank you.

(Posted Oct 17, 2020 3:46 PM)

Blog Comments » Vrbo Celebrates the Big 25, Airbnb’s Cleaning Protocol Now Required, Host-Only Fee Structure, Halloween Ban

Thank you for the response. I will price myself out of my market by raising 15% when people search by nightly rate. Just thought if there was a surcharge only for AirBNB that might be a way to do i…

(Posted Oct 17, 2020 2:48 PM)

Blog Comments » Vrbo Celebrates the Big 25, Airbnb’s Cleaning Protocol Now Required, Host-Only Fee Structure, Halloween Ban

Darn Airbnb.... I'm one of the lucky ones who will pay that host fee starting 12/7/20. In place of raising my rates 15% and outpricing myself out of my market that way, is there a way to add a surc…

(Posted Oct 17, 2020 2:00 PM)

General Help and Questions » Credit Card Processing Surcharge

Thank you for the feedback.

(Posted Sep 15, 2020 5:48 PM)

General Help and Questions » Credit Card Processing Surcharge

I would like to add this charge to guests who choose to pay via credit card but with the new update it looks like i will have to manually add it to each quote depending on whether the guest chooses t…

(Posted Sep 10, 2020 3:43 PM)

Feature Requests » Payment Schedules

Any updates on the multiple payment option? I also have guests who book long in advance and pay a deposit of $500 via check, the the remaining balance split up (also by check) with the final one due…

(Posted Nov 16, 2019 2:59 PM)

General Help and Questions » Adding a Third Payment

Deleted as i found the answer. Thank you!

(Posted Oct 28, 2019 3:33 PM)

General Help and Questions » Report Listing Guests who have not yet signed the legal agreement

I know I saw this but am unable to do so again. Is there a way to run a report to show which guests still need to sign the rental agreement? Also, I would love a search function for the forum so I …

(Posted Oct 28, 2019 2:54 PM)

General Help and Questions » Creating a Trigger to send an email based on a Custom Field

Good Day, I have some guests who request a greeter to meet them instead of making their way to the property themselves. This is noted under custom fields. I have created a separate email template …

(Posted Oct 21, 2019 10:50 AM)

General Help and Questions » Adding a PDF file to an Email Template

Good day, I am trying to link a pdf file which includes our welcome packet in an email template to go out a week before a guests arrival. Is there a way to do this? I’m pretty sure I saw it before…

(Posted Oct 7, 2019 4:20 PM)

General Help and Questions » Changing from Paypal to Lynnbrook

Good day, I just set up payments through Lynnbrook but have an existing link to Paypal within OwnerRez. Ideally I only want one payment processor and want that to be Lynnbrook moving forward. I am…

(Posted Aug 26, 2019 3:09 PM)

General Help and Questions » Channel Bridge/API question

Good Day, I have several listings on VRBO/Airbnb - when i do the Channel Bridge connection and pull in bookings from a certain date, it doesn't look like all of them are coming through. Is there a …

(Posted Aug 14, 2019 5:04 PM)

General Help and Questions » Requesting Guest Information - where? Rental Agreement?

Thank you so much!! Very helpful.

(Posted Aug 13, 2019 7:38 PM)

General Help and Questions » Payment via Check

Good Day, I am old school and have lots of guests who pay by check thus keeping my payment processing fees down. I would still like to encourage all guests to pay via check and don't know if there …

(Posted Aug 13, 2019 3:12 PM)

General Help and Questions » Requesting Guest Information - where? Rental Agreement?

Good day, I need to get certain non standard information from every guest and prior to using OR it was on my emailed rental agreement. Is there a place on the Rental Agreement where I can have the …

(Posted Aug 13, 2019 3:09 PM)