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Matthew H

Joined February 2019
6 posts
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Blog » About the Dec 26th Outage

I've had several years of rock solid performance from OwnerRez, so I continue to have great confidence in you.

(Posted Dec 27, 2022 10:50 AM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

I agree.  I have been using this function on Hospitable.  They post it 1 minute before the deadline.  There is a certain failure rate, but it's tolerable.

(Posted Apr 22, 2022 4:08 PM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

Thank you very much for the "Delay negative reviews" feature.  I've been waiting for this for a LOOONG time.  This was the only feature that was keeping me with Hospitable/SmartBnb.  Now I can switch…

(Posted Apr 21, 2022 5:12 AM)

Feature Requests » Automatic reviews for Airbnb?

I, too, am using SmartBNB (Hospitable now) just for the automated reviews. 1. I agree, the "bad reviews" feature is the killer feature. If I think I'm going to get a bad review, I definitely don…

(Posted Sep 14, 2021 3:39 PM)

General Help and Questions » No check-ins/outs on Thanksgiving Day

My cleaners don't want to work on Thanksgiving Day. I'm happy to have reservations that span Thanksgiving Day, but I don't want check-ins/outs on that Day. Any clever ways to prevent check-in/o…

(Posted Oct 31, 2020 4:27 AM)

General Help and Questions » Pushing Rates to OTA's

I just pushed rates for two properties to VRBO. Do they automatically re-push nightly? Do I have to manually initiate a re-push periodically? I manage all of my rates through PriceLabs, so I'm hop…

(Posted Mar 29, 2019 10:15 AM)