Experience the difference of "Elite".

Rich S

Joined December 2018
301 posts
Topic

General Help and Questions » channel bridge importing question

Okay - So I have just set up my email triggers for these a) at create b) 1-day prior c) day of arrival When use the channel bridge I'm grabbing about 30 past bookings along with one new one. Is it …

(Posted Jan 11, 2019 3:32 PM)

General Help and Questions » Suggestion - Create a Showcase forum

I think the OR community would benefit if there were a forum dedicated to sharing email templates and website design ideas. We're rarely competing (if ever) against each other, and I bet there are fo…

(Posted Jan 10, 2019 4:07 PM)

General Help and Questions » Best way to reminder myself to update custom booking fields?

If my automated emails are expecting a custom field to be supplied for the booking (eg: Lock Codes) is there any way that I can detect the absence of the field being filled out for a given booking? …

(Posted Jan 10, 2019 3:58 PM)

General Help and Questions » different lock codes for different properties

Okay - In hindsight it's obvious how this needs to work, and it works perfectly for both Booking and Property codes. I just got confused when creating the custom field and not realizing that their …

(Posted Jan 10, 2019 3:10 PM)

General Help and Questions » different lock codes for different properties

Chris - I also don't see how custom fields can work on a per-property basis either. I just wanted to make different parking instructions per property. So that I can have a single Arrival Day Instr…

(Posted Jan 10, 2019 2:20 PM)

General Help and Questions » different lock codes for different properties

Chris - I don't see how this can work ... It looks like there can only be one value of the lock codes at any point in time per property. For this to be automated properly the field needs to be asso…

(Posted Jan 10, 2019 2:01 PM)

General Help and Questions » Best way to see email history for a guest and/or booking?

Not sure how to determine "did I already send this guest the welcome email"? I'm only sending emails manually at the moment until I get comfortable with the channel bridge importing and turn on some…

(Posted Jan 9, 2019 10:59 AM)

Blog » 2018 Year In Review

Impressive work - very glad I found OR this year!

(Posted Jan 8, 2019 5:46 PM)

General Help and Questions » Reports - possible to automate their sending?

Thanks - I added an entry to feature request since I think having automated reports would be very desirable.

(Posted Jan 8, 2019 5:40 PM)

Feature Requests » Automated way to send text reports (by email)

Would be nice to automate sending to owners and cleaning staff some of the reports. This implies the automated triggering and attachment of certain reports which would NOT be associated with just a…

(Posted Jan 8, 2019 5:39 PM)

General Help and Questions » Reports - possible to automate their sending?

My cleaning person isn't excited about using iCal, so wondering if there is any way to automate the periodic emailing of a table of bookings (current + future) for her. Example: an automated emailed…

(Posted Jan 6, 2019 2:23 PM)

General Help and Questions » Tax question

Thanks - when I started experimenting with the reports I couldn't get to the underlying data with enough granularity to convinced myself what was being shown. I read in one of the forum responses …

(Posted Jan 4, 2019 10:28 AM)

General Help and Questions » Channel Bridge vs iCal feed for VRBO

Thanks Chris - Will any automated emails be triggered by the iCal? The following is my current understanding iCal link exported from VRBO to OR: - blocks calendar upon bookings? - keeps vrbo …

(Posted Jan 4, 2019 10:13 AM)

General Help and Questions » Sending emails to guests

I just got an inquiry (via VRBO forwarded email) that came into OR. I was able to 'answer' the email, but as I was poking around I couldn't find a way to initiate a 2nd email. For instance, suppos…

(Posted Jan 3, 2019 12:06 PM)

General Help and Questions » Tax question

How do you report taxes? When the funds hit your account? Or based on the dates of the stay, which will usually straddle the start/end of a taxing period? With direct bookings I get the fees befo…

(Posted Jan 2, 2019 7:44 PM)

General Help and Questions » Channel Bridge vs iCal feed for VRBO

I set up the Chrome Channel Bridge to manually export bookings from VRBO and then import them to OR. I can also setup a live iCal feed by visiting VRBO's export calendar for each property and copyin…

(Posted Jan 2, 2019 6:29 PM)

Developer Community » Kaba locks support

I also have two units with Kaba locks - very excited to hear that this integration is in the works !!

(Posted Jan 1, 2019 4:25 PM)

General Help and Questions » ical - can party size (adults/children) be included?

I'm using an Ical link through google calendar and wish to include (for the cleaning person) the party size but not party name/email/phone. I'm not seeing an obvious choice in the ical link settings…

(Posted Jan 1, 2019 3:44 PM)

Feature Requests » Simpler Way to Enter Rates

Just used this to import 2 new listings from VRBO - looks like it successfully imported all of the content from VRBO including pictures, what a huge time saver!! Might want to add this step to https…

(Posted Dec 31, 2018 1:31 PM)

General Help and Questions » Getting Started Questions/Concepts

Thanks Blue Mountain Cabins .... much appreciated! And great website www.smoky-mountains-cabin.com that I found in another post, you've obviously thought and implemented a lot here!!

(Posted Dec 31, 2018 1:18 PM)