Experience the difference of "Elite".

SBF VR

Joined July 2018
22 posts
Topic

General Help and Questions » Resetting automated emails when the reservation moves

i definitely get that the automatic use case could be really complicated, especially if all it does it move a day or add a day on the end.  That's why I think manual is a good stop-gap until the auto…

(Posted Jun 2, 2022 12:30 PM)

General Help and Questions » Resetting automated emails when the reservation moves

Seems like the simplest would be to make it manual, and those drop-downs to the right of the triggered emails, add a pick for "Reset" (or whatever name makes most sense) so it acts like the condition…

(Posted Jun 2, 2022 12:12 PM)

General Help and Questions » Resetting automated emails when the reservation moves

I had a guest first cancel their reservation on the day of arrival and then request to move it to another set of dates further into the future.  I was able to do all the moving and accounting parts o…

(Posted Jun 1, 2022 7:27 AM)

General Help and Questions » Are you aware that you pay commision to VRBO for extra sevices you sell to your guests (e.g. airport transfers)?

Vrbo charges their 3%/8% commission on the total rental that you process through their platform.  If you don't want them to charge you to process it through their platform, take those non-compulsory …

(Posted Jun 1, 2022 7:20 AM)

Feature Requests » System Alert: Payment Is Created (or Recorded) - add the CC cost and a total received

If only the system alerts could be modified! In the meantime, please add the CC fees to the Payment collected email and maybe a total to be disbursed (total collected minus fees).  That's the fir…

(Posted Feb 10, 2022 9:26 AM)

Feature Requests » Please get the old rate calendar back

I liked having one place to set rates and rules, not two, takes twice as long now to adjust rate and # of nights than it used to. Please re-combine. Also, any way to override the seasonal check-in/…

(Posted Sep 25, 2021 12:06 PM)

Feature Requests » Custom Field to link to trigger

I want the trigger for both situations: custom field has a value, custom field does not have a value. I use it for the door code to send to the guest, so I want an email message that comes to me if …

(Posted Aug 7, 2021 12:24 PM)

Feature Requests » Trigger repeat every day until arrival

Some guests you just have to nag and nag. I've got one, hasn't sent his photo ID yet. I want a nag email that goes out every morning about it starting about 3 days before arrival (that feature alre…

(Posted Aug 4, 2021 8:14 AM)

Feature Requests » CC/BCC for email templates

I've seen a few queries about this (going back to 2013), can't find an actual feature request.. I need bcc (and cc as well) for email templates. Use case: when I send a door code to a guest, I also…

(Posted Jul 15, 2021 2:12 PM)

Feature Requests » API for Uploaded Files

Any API calls for the Files area of a booking? I want to collect and store the guest's photo ID as part of the booking and looks like I'll need to create a page for that, so it'll save some steps if…

(Posted Jul 4, 2021 4:39 PM)

Developer Community » Change a booking tag's value

I have the code working, thanks!

(Posted Jun 25, 2021 2:10 PM)

Developer Community » Change a booking tag's value

In the above example, is "foo" a tag name or some kind of value (I thought tags were boolean, either they existed or they didn't, so "foo" seems like a tag name, but want to be sure I'm not making a …

(Posted Jun 25, 2021 1:37 PM)

Developer Community » Change a booking tag's value

How would adding the tag to the guest work with triggers (if at all), which appear to look at tags on bookings and not on guests...? If it doesn't, then adding the tag to the guest doesn't get me wh…

(Posted Jun 25, 2021 1:27 PM)

Developer Community » Change a booking tag's value

I have the booking ID, I can figure out the tag ID # from the UI... I can't figure out what call to do in the API to change the value of a booking's tag from false to true. Because the tag is being …

(Posted Jun 25, 2021 11:16 AM)

Feature Requests » Please allow tel: and sms: links in copy

Thanks!

(Posted May 18, 2021 3:38 PM)

Feature Requests » Please allow tel: and sms: links in copy

Email templates, theming (headers/footers), maybe other places, but those two were why I voted for it. There are "insert link", but the link types are limited to certain web URLs, not things like yo…

(Posted May 18, 2021 1:02 PM)

Developer Community » Query the Guest object?

Follow up for posterity: q={q} the best results came from q being the last name, but then filter the output by the guest Id to make sure we picked up the right one. Supposed to also be able to us…

(Posted Apr 20, 2021 12:00 PM)

Developer Community » Query the Guest object?

Attempting something with the OR API... I can get the booking details using the numbers from the reservation ID, but the guest info includes several IDs related to other objects (address, phone, ema…

(Posted Apr 8, 2021 11:24 AM)

Feature Requests » Check-in Widget for Wordpress

I'd like a widget I could embed in a wordpress page that would facilitate the check-in process. For my check-in, i need to collect a copy of the person's ID (which they could upload from a selfie) a…

(Posted Mar 22, 2021 4:46 PM)

General Help and Questions » lAxccidental Damage Insurance question

the HA "accidental" damage insurance doesn't cover you, it covers the guest. if the guest disputes the claim, you get nothing. ARDI covers you. You are their insured, not the guest. That makes a …

(Posted Sep 17, 2019 3:39 PM)