Experience the difference of "Elite".

Greg S

Joined March 2018
17 posts
Topic

Feature Requests » Link for cleaner to confirm cleaning is scheduled

First, create an email template of the type BOOKING (Settings/Messaging/Templates). Mine looks something like this: Hi Lalo, A new reservation of {BARR} to {BDEP} just came in for {PDISPN…

(Posted Sep 22, 2022 9:29 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Ditto. I don't need any complicated ID verification service, just the ability for the guest to upload a photo of their ID as part of the rental agreement signing process and have that image file be p…

(Posted May 14, 2021 11:15 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Add me as one more person who's been patiently awaiting the ability to have an image uploaded as part of the e-signing workflow. Right now my process is to have the guest manually email me a photo th…

(Posted Mar 29, 2021 11:27 AM)

General Help and Questions » VRBO/HA Rate Push in Channel Bridge Not Working

Thank you. It works now with 10.37. I did need to remove the 'ha' from the end of the property ID for it to work.

(Posted Nov 3, 2020 10:24 PM)

General Help and Questions » VRBO/HA Rate Push in Channel Bridge Not Working

I tried again earlier today - same error.

(Posted Nov 2, 2020 9:03 PM)

General Help and Questions » VRBO/HA Rate Push in Channel Bridge Not Working

When did this change? It worked up until maybe a month ago and I don't recall being prompted to change anything on HA/VRBO, but I did switch to the new rates system on OR. I don't really do much b…

(Posted Nov 2, 2020 9:03 PM)

General Help and Questions » VRBO/HA Rate Push in Channel Bridge Not Working

I tried that first and OR just returned an error saying it couldn't find a property with that ID in my VRBO account. I'll try again when I'm back at my computer, but I'm guessing it'll be the same …

(Posted Nov 2, 2020 8:51 AM)

General Help and Questions » VRBO/HA Rate Push in Channel Bridge Not Working

My Homeaway listing has been merged onto VRBO since they did away with the Homeaway brand and now I'm unable to push my rates to VRBO. I set up the VRBO channel with the new VRBO listing number (the …

(Posted Nov 1, 2020 12:08 PM)

General Help and Questions » Channel Bridge import from Airbnb incorrectly reporting zero payments

Excellent! Thank you for your prompt repair.

(Posted Aug 23, 2019 8:52 AM)

General Help and Questions » Channel Bridge import from Airbnb incorrectly reporting zero payments

In the last few days or week, I've noticed that each import I do from Airbnb via Channel Bridge is not correctly importing payments. Guests who have at least paid 1/2 their balance for future stays a…

(Posted Aug 22, 2019 10:32 AM)

General Help and Questions » AirBnB

I'm also curious, since I noticed an Airbnb Channel. However, when I went to set it up, it looks like it's just the same thing that already existed (calendar sync) and there's no added functionality.…

(Posted Sep 25, 2018 12:08 PM)

General Help and Questions » Lease form email address

The Airbnb calendar import doesn't bring in the number of guests and pricing, though...is there any way to have OwnerRez import these details from the Airbnb reservation or does Airbnb just not expor…

(Posted Jul 17, 2018 12:43 PM)

General Help and Questions » Email trigger for paid in full still set to send even though security deposit not paid yet

I have an email trigger set up to send the guests their door code 1 day before check-in, as long as they have paid the reservation in full at that point. I just noticed that one of my reservations co…

(Posted Jul 17, 2018 11:36 AM)

General Help and Questions » AirBnB lack of damage deposits

If you collect the deposit through the resolution center, you're technically not taking a payment outside their system...so as long as its disclosed in the house rules that you'll be collecting a sec…

(Posted Jul 17, 2018 11:28 AM)

Feature Requests » Link for cleaner to confirm cleaning is scheduled

Great! Interesting approach - I like that the cleaners can log in to see the cleans assigned to them (although this can be accomplished with an iCalendar subscription, too). If we could make it as f…

(Posted Jun 5, 2018 12:00 AM)

Feature Requests » Coupon Code?

Ditto. I was just about to send out a promotional email to my past guests and was wondering if there is a coupon code feature to implement on the inquiry/booking form. Has this feature been implement…

(Posted May 31, 2018 1:48 PM)

Feature Requests » Link for cleaner to confirm cleaning is scheduled

Hi, I set up a trigger to automatically email my cleaner when a new reservation comes in, then he manually replies to my email to confirm. After that, I manually enter the cleaning date in the bookin…

(Posted May 31, 2018 9:55 AM)