Topic | Posted |
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General Help and Questions » Cleaning fees issueI have at least a handful of bookings that came in same day, some for only one night, and that have already checked in affected by this and I wasn't made aware of the problem until now. As far as I'm… (Posted Sep 16, 2022 10:38 AM) |
Sep 16, 2022 10:38 AM |
Feature Requests » Add Check-in Date as a column for the Reviews.For the export to be useful to send to my cleaners to audit our reviews the check-in date of the stay of the reviewer needs to be visible so they can know who cleaned that day. (Posted Sep 15, 2022 12:11 PM) |
Sep 15, 2022 12:11 PM |
Feature Requests » Allow portal access to reviewsIt would be helpful for me if I could give my cleaners with portal access access to reviews posted for the properties they clean. (Posted Sep 15, 2022 12:06 PM) |
Sep 15, 2022 12:06 PM |
Feature Requests » Automated way to send text reports (by email)was this status changed to Planned recently? This would avoid me so many unnecessary crises. (Posted Aug 18, 2022 7:03 PM) |
Aug 18, 2022 7:03 PM |
Feature Requests » Daily Report of CheckoutsPlease allow us to generate daily reports of checkouts and a trigger to send them to who needs them. Ideally I'd send one at the beginning of the week with the following week's checkouts and a d… (Posted Jul 18, 2022 4:07 PM) |
Jul 18, 2022 4:07 PM |
Feature Requests » Google Vacation Rentals Connectivity Partnerhttps://support.google.com/hotelprices/answer/11946834 https://support.google.com/hotelprices/answer/11946834 There are channel managers such as OR already doing this for their users by bun… (Posted Jul 18, 2022 4:03 PM) |
Jul 18, 2022 4:03 PM |
Feature Requests » VRBO Native Messaging in OwnerRez via API integrationemail goes to vrbo renter's blind disguised email and ends up in vrbo portal, has nothing to do with spam . Maybe see what available features already do what you need them to do b4 asking for thge ne… (Posted Mar 30, 2022 5:54 PM) |
Mar 30, 2022 5:54 PM |
General Help and Questions » Report that captures cancellations and refunds?sorry, I edited my message above to add a few more questions you probably didn't see before replying. You're saying to record a refund in the booking, correct? In the Line Item Detail Report I gene… (Posted Sep 6, 2021 10:25 PM) |
Sep 6, 2021 10:25 PM |
General Help and Questions » Report that captures cancellations and refunds?That makes sense. I'll need to do that manually though? And you're saying to record a refund in the booking, correct? In the Line Item Detail Report I generally use for this after I record the refu… (Posted Sep 6, 2021 1:30 PM) |
Sep 6, 2021 1:30 PM |
General Help and Questions » Report that captures cancellations and refunds?I submit an invoice monthly to my clients for my commission. Last month I had a number of canceled bookings, some which were partially refunded and others that were not refunded at all. I'm entitled … (Posted Sep 2, 2021 2:34 PM) |
Sep 2, 2021 2:34 PM |
Feature Requests » Guest Address ReportA report that would compile statistics on where my guests are traveling from is what I'm hoping for. Thanks, Ken. (Posted Jun 22, 2021 10:51 PM) |
Jun 22, 2021 10:51 PM |
Feature Requests » Guest Address ReportWhere are my guests from? It'd be really great to know where my guests are originating from. (Posted Jun 22, 2021 7:52 PM) |
Jun 22, 2021 7:52 PM |
Feature Requests » Automatic hiding of bad reviewsI'd like OR to automatically hide anything under a 4 star review. Could you add that functionality to reviews? (Posted Dec 24, 2020 1:15 PM) |
Dec 24, 2020 1:15 PM |
General Help and Questions » Can I filter out 1-3 star reviews on the widget for my website?Great. Thanks, Ken. Any way to add a rule to have reviews under a threshold hidden automatically? (Posted Dec 23, 2020 1:41 PM) |
Dec 23, 2020 1:41 PM |
General Help and Questions » Can I filter out 1-3 star reviews on the widget for my website?Also is it possible to limit the review widget to a specific width and height or tell it how many reviews you want to display per page? (Posted Dec 22, 2020 6:45 PM) |
Dec 22, 2020 6:45 PM |
General Help and Questions » Can I filter out 1-3 star reviews on the widget for my website?Why would I want potential guests to be able to find my 1 and 2 star reviews more easily here than they can on any other platform? Am I missing something? (Posted Dec 22, 2020 6:15 PM) |
Dec 22, 2020 6:15 PM |
Feature Requests » Automatic reviews for Airbnb?This is desperately needed. Your AirBnB offering is close now with in-channel messaging integration. Auto Reviews are nearly all that's missing. (Posted Dec 5, 2020 4:46 PM) |
Dec 5, 2020 4:46 PM |
Feature Requests » Need better reporting systemI agree. I'd especially like the ability to group line item charges and discern between surcharges. Surcharges for extra guests vs. cleaning fees for instance, one which is really rent and the other … (Posted Aug 17, 2020 2:04 PM) |
Aug 17, 2020 2:04 PM |
General Help and Questions » The bank did not approve this request. Details: Duplicate TransactionI'm trying to hold a part of a guest's security deposit but receive this error when submitting the release. The booking was through VRBO. I haven't done this before. Any assistance would be appreciat… (Posted Jul 6, 2020 6:42 PM) |
Jul 6, 2020 6:42 PM |
General Help and Questions » Can I exclude some properties from my widgets?Sorry. I'm not sure how I missed that last night. Thank you. (Posted Jun 3, 2020 5:03 PM) |
Jun 3, 2020 5:03 PM |