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Pedro T

Joined November 2017
43 posts
Topic

General Help and Questions » Cleaning fees issue

I have at least a handful of bookings that came in same day, some for only one night, and that have already checked in affected by this and I wasn't made aware of the problem until now. As far as I'm…

(Posted Sep 16, 2022 10:38 AM)

Feature Requests » Add Check-in Date as a column for the Reviews.

For the export to be useful to send to my cleaners to audit our reviews the check-in date of the stay of the reviewer needs to be visible so they can know who cleaned that day.

(Posted Sep 15, 2022 12:11 PM)

Feature Requests » Allow portal access to reviews

It would be helpful for me if I could give my cleaners with portal access access to reviews posted for the properties they clean.

(Posted Sep 15, 2022 12:06 PM)

Feature Requests » Automated way to send text reports (by email)

was this status changed to Planned recently?   This would avoid me so many unnecessary crises.

(Posted Aug 18, 2022 7:03 PM)

Feature Requests » Daily Report of Checkouts

Please allow us to generate daily reports of checkouts and a trigger to send them to who needs them.  Ideally I'd send one at the beginning of the week with the following week's checkouts and a d…

(Posted Jul 18, 2022 4:07 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

https://support.google.com/hotelprices/answer/11946834 https://support.google.com/hotelprices/answer/11946834   There are channel managers such as OR already doing this for their users by bun…

(Posted Jul 18, 2022 4:03 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

email goes to vrbo renter's blind disguised email and ends up in vrbo portal, has nothing to do with spam . Maybe see what available features already do what you need them to do b4 asking for thge ne…

(Posted Mar 30, 2022 5:54 PM)

General Help and Questions » Report that captures cancellations and refunds?

sorry, I edited my message above to add a few more questions you probably didn't see before replying. You're saying to record a refund in the booking, correct? In the Line Item Detail Report I gene…

(Posted Sep 6, 2021 10:25 PM)

General Help and Questions » Report that captures cancellations and refunds?

That makes sense. I'll need to do that manually though? And you're saying to record a refund in the booking, correct? In the Line Item Detail Report I generally use for this after I record the refu…

(Posted Sep 6, 2021 1:30 PM)

General Help and Questions » Report that captures cancellations and refunds?

I submit an invoice monthly to my clients for my commission. Last month I had a number of canceled bookings, some which were partially refunded and others that were not refunded at all. I'm entitled …

(Posted Sep 2, 2021 2:34 PM)

Feature Requests » Guest Address Report

A report that would compile statistics on where my guests are traveling from is what I'm hoping for. Thanks, Ken.

(Posted Jun 22, 2021 10:51 PM)

Feature Requests » Guest Address Report

Where are my guests from? It'd be really great to know where my guests are originating from.

(Posted Jun 22, 2021 7:52 PM)

Feature Requests » Automatic hiding of bad reviews

I'd like OR to automatically hide anything under a 4 star review. Could you add that functionality to reviews?

(Posted Dec 24, 2020 1:15 PM)

General Help and Questions » Can I filter out 1-3 star reviews on the widget for my website?

Great. Thanks, Ken. Any way to add a rule to have reviews under a threshold hidden automatically?

(Posted Dec 23, 2020 1:41 PM)

General Help and Questions » Can I filter out 1-3 star reviews on the widget for my website?

Also is it possible to limit the review widget to a specific width and height or tell it how many reviews you want to display per page?

(Posted Dec 22, 2020 6:45 PM)

General Help and Questions » Can I filter out 1-3 star reviews on the widget for my website?

Why would I want potential guests to be able to find my 1 and 2 star reviews more easily here than they can on any other platform? Am I missing something?

(Posted Dec 22, 2020 6:15 PM)

Feature Requests » Automatic reviews for Airbnb?

This is desperately needed. Your AirBnB offering is close now with in-channel messaging integration. Auto Reviews are nearly all that's missing.

(Posted Dec 5, 2020 4:46 PM)

Feature Requests » Need better reporting system

I agree. I'd especially like the ability to group line item charges and discern between surcharges. Surcharges for extra guests vs. cleaning fees for instance, one which is really rent and the other …

(Posted Aug 17, 2020 2:04 PM)

General Help and Questions » The bank did not approve this request. Details: Duplicate Transaction

I'm trying to hold a part of a guest's security deposit but receive this error when submitting the release. The booking was through VRBO. I haven't done this before. Any assistance would be appreciat…

(Posted Jul 6, 2020 6:42 PM)

General Help and Questions » Can I exclude some properties from my widgets?

Sorry. I'm not sure how I missed that last night. Thank you.

(Posted Jun 3, 2020 5:03 PM)