Experience the difference of "Elite".

Tim K

Joined July 2017
74 posts
Topic

Feature Requests » Add "Manual payment only" selection under rules at the property level

I typically only take manual (non CC) payments on my rentals. Either check, venmo or zelle. We do maybe 2-3 cc payments a year outside of ABB bookings. Manual is my default. As it works now, if I hav…

(Posted May 24, 2023 10:46 AM)

Feature Requests » Payment type surcharges & discounts

This used to be a thing, before it was removed. At the time of its removal (late 2020), there was a mention of a possible future means of adding an automated surcharge or discount based on payment ty…

(Posted May 24, 2023 10:27 AM)

Feature Requests » Electronic Check Processing

Stripe supports electronic checks by Mila M (/forums/users/347419037) – Mar 30, 2023 11:10 PM (UTC) Not through OR.

(Posted Apr 26, 2023 11:58 AM)

General Help and Questions » Issues with NO CUSTOMER SERVICE HELP

Patti, Have you tried the "unofficial" FB group? There are lots of users there that can help guide you through the process while you are waiting on official support.   https://www.faceboo…

(Posted Feb 9, 2023 11:41 AM)

Feature Requests » Multiple payments or Staged payments

Been on the list for years.....add your vote and maybe they will move it up the priority list.   https://www.ownerrez.com/forums/requests/payment-schedules

(Posted Dec 2, 2022 11:46 AM)

Feature Requests » Scheduling payments for long-term stays BEFORE booking

Been on the list for years.....add your vote and maybe they will move it up the priority list.   https://www.ownerrez.com/forums/requests/payment-schedules

(Posted Dec 2, 2022 11:45 AM)

Blog » New OwnerRez pricing for 2023

Portal access tab isn't visible on mobile. The only way to access it on mobile is to click the "invite staff" button and then under the warning displayed click the link to go to portal. Just FYI.

(Posted Nov 22, 2022 10:15 AM)

Feature Requests » Electronic Check Processing

What about implementing the ability for an owner to link to an outside payment processor during checkout? I mean, it's not ideal but plenty of companies use 3rd party processors and you "leave the pa…

(Posted Nov 8, 2022 1:51 PM)

Feature Requests » Additional Payment types when recording payments

I'm not a CPA and i'm sure someone who is could chime in.....but damage deposits are treated as their own "thing" in terms of accounting. I believe it is a liability on the books until it is refunded…

(Posted Nov 7, 2022 2:17 PM)

Blog » New OwnerRez pricing for 2023

Paul, I think maybe it is rare in the VR industry for professionally managed properties, but I think among individually owned VRs it is more common to offer more than 50/50 payments. I would expe…

(Posted Nov 3, 2022 1:27 PM)

Blog » New OwnerRez pricing for 2023

Ken, 1. With regard to the rent, yes you can combine the rental lines but you can't combine any other fees INTO the rental line. You can only group surcharges together, discounts together and ren…

(Posted Nov 2, 2022 1:56 PM)

Blog » New OwnerRez pricing for 2023

Paul, As others have mentioned, I just have one duplex that equates to 3 listings (A,B A&B) so I'm looking at a significant increase in cost. I started at $22.99, then last year it jumped to $42,…

(Posted Nov 2, 2022 10:15 AM)

Blog » New OwnerRez pricing for 2023

Ouch. While I get there are additional features along with the price increase....it hurts for people who don't want/need those features....especially when there are other features you want/need that …

(Posted Nov 1, 2022 11:59 AM)

Feature Requests » Automated reply messaging during after hours.

You could probably just set this up with your email service. It would certainly be faster than hoping OR implements something like this, especially since OR isn't really designed to monitor and respo…

(Posted Oct 19, 2022 12:45 PM)

Feature Requests » Additional Payment types when recording payments

(Note that I am NOT referring to additional payment METHODS, I know there is already a thread for that)   Currently we have the following options: * Bank Transfer * Cash * Check * Cred…

(Posted Oct 19, 2022 12:32 PM)

Feature Requests » Payment Schedules

What I've learned is don't hold your breath waiting for these unscheduled features to be added. They have been talking about multiple payment and scheduled payments for about 3 years if not more. I'v…

(Posted May 5, 2022 5:25 PM)

General Help and Questions » Credit Card Processing Surcharge

The only thing I can think of is boosting ALL your rates by 3% and then creating a 3% discount code that guests can enter at checkout if they pay by check/venmo/etc. Not sure if OR discount codes can…

(Posted Sep 15, 2020 3:30 PM)

Feature Requests » Special requests and simple task management

What about using a custom field? Use it as a basic text entry and include the notes you'd normally want reminders for. Then set up a trigger to email YOU a week/day before the stay and include that c…

(Posted Sep 8, 2020 12:45 PM)

Feature Requests » Text notifications for bookings

[quote=Rich S][quote=AbiquiuVacation]Any way to get a text message when a booking comes in...[/quote] Sending a text to yourself when a booking comes in might be simple depending upon your cell carr…

(Posted Sep 8, 2020 12:42 PM)

Feature Requests » Payment Schedules (Variation)

It will make my life much easier when you guys roll this out. I know it's been in the works for a while. Any update on am ETA?

(Posted Jul 9, 2020 12:30 PM)