Experience the difference of "Elite".

Chris L

Joined May 2017
199 posts
Topic

General Help and Questions » Trigger for a booking less than 1 week away

You should see my triggers. I have 31 of them to cover all of the potential combinations. :) I have two separate triggers for this: -Send Welcome Email 7 days before arrival IF RA is signed and…

(Posted Oct 18, 2021 1:45 PM)

General Help and Questions » Does AirBnB collect the payments?

No, Airbnb automatically takes care of payments. The payments are there; OR just doesn't know about them until you run Channel Bridge. I run Channel Bridge to pick up details the API doesn't transmit…

(Posted Oct 18, 2021 1:34 PM)

Feature Requests » Please add dynamic character counts in all listing fields

OMG, yes yes yes yes yes!!!

(Posted Oct 17, 2021 11:52 PM)

Feature Requests » Link to Charges and Transactions screen from the booking "List" view

As part of my month-end financials, I comb through each booking's Charges and Transactions screen to verify that everything is correct (especially when the "Owed" figure is not a zero balance). On t…

(Posted Oct 10, 2021 5:46 PM)

Feature Requests » API connections settings: make links to listings visible on mobile

Frequently, guests (who can’t read) message me through Airbnb or Vrbo asking about bringing pets to a property that isn’t pet friendly or if there are any steps at a property that is up a flight of s…

(Posted Oct 9, 2021 1:04 PM)

Feature Requests » Allow using custom fields in channel rules

I've taken the time to go through my Legal Agreements and insert Custom Fields where policies differ by property (e.g. I have a custom pet policy set up in each property that gets automatically merge…

(Posted Sep 12, 2021 5:08 PM)

General Help and Questions » Collecting and remitting taxes

An API link with Avalara would be amazing. There are some months where I've had copy/paste errors (mostly because the properties are listed in a different order on their site than in my OR tax report…

(Posted Sep 10, 2021 3:40 PM)

Blog » Request To Book mode & Offline Security Deposits for Airbnb, Copy Seasons Forward, Rate Excel Import, New Vrbo Amenities (Wifi!)

I just got a phone call from Airbnb with the same messaging as Syed ("I see you've put in your listing that you are collecting a security deposit, which is fine, but this must be done through the Res…

(Posted Sep 3, 2021 1:28 PM)

Feature Requests » An important configuration feature to support more revenue

As Chris Hynes said, it's definitely possible with the Mutual Blocking feature. I have two side-by-side 2-bedroom condos and rent them out separately as well as together as a combined unit. The Mutua…

(Posted Aug 9, 2021 6:06 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

I'm glad I haven't activated the QuickBooks integration yet after reading this. I think I'll hold off until some of these problems are addressed.

(Posted Jul 8, 2021 2:14 PM)

Feature Requests » A different email address for "inquiry is created" system alert

Great, thanks! Looks like changing my profile address didn't change the from: address on my theme, so all is good. That said, I will keep my vote for this feature request because I think some flexib…

(Posted Jun 21, 2021 3:31 PM)

Feature Requests » Automatically assign revenue from "virtual" combined parent listings to the child listings

I've had fantastic luck with purchasing two side-by-side condos and creating a "parent" listing where a single party can rent both sides as a combined unit--usually at a premium to the combined price…

(Posted Jun 21, 2021 12:39 PM)

Feature Requests » A different email address for "inquiry is created" system alert

I feel like I ran across something recently indicating I could do this (have my emails to guests come from a different address than my actual email address set up in OwnerRez) -- that way, I could se…

(Posted Jun 21, 2021 12:03 PM)

Feature Requests » Ribbon Enhancements...

#1 is even worse on mobile, where it shrinks the month to 15 days. It makes it difficult to see checkins/checkouts on the 15th.

(Posted Jun 20, 2021 2:29 PM)

Feature Requests » Ability to charge for additional services when guest completes POC and renter agreement.

I would use the heck out of this for Airbnb and pet fees.

(Posted Jun 20, 2021 2:28 PM)

General Help and Questions » Gift Cards Anyone?

This should probably be moved to the Feature Request forum and made into a feature request. I like the idea and would vote for it. Although I probably wouldn't sell gift cards, I might donate them…

(Posted Jun 20, 2021 2:27 PM)

Blog » Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation

Wow! Lots of changes and fixes! Question about the door code: I send the door code at 9am one week (7 days) before arrival. If I choose the option to set the door code 7 days before check-in, what…

(Posted Jun 20, 2021 2:22 PM)

General Help and Questions » Potential issue with AirBnB channel bridge

LOL...then why did you bring TripAdvisor up in the first place? :D

(Posted Jun 14, 2021 5:51 PM)

Feature Requests » 2 Factor Authentication For OR Account Login.

I think 2FA in general is a plus (so I'll vote for this feature) BUT can you please make the cookie that remembers logins more permanent, then? It's already a PITA when I'm trying to deal with a gues…

(Posted Jun 14, 2021 5:49 PM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

Ack. I might still put in the feature request, then. :P

(Posted Apr 7, 2021 10:33 AM)