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After receiving an inquiry and creating a quote, I do not email the guest at that point. I learned early on that it didn't give me a chance to modify the text of the email from the inquiry (this may …
(Posted Jan 4, 2019 11:48 AM)
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Jan 4, 2019 11:48 AM |
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I figured out my own problem - I had not done property mapping correctly. ugh.
(Posted Dec 31, 2018 2:51 PM)
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Dec 31, 2018 2:51 PM |
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I downloaded my VRBO reviews with Channel Bridge and uploaded the Excel file to OR. When I set up the reviews widget to include all 3 of my properties, the property names do not show on each review.
…
(Posted Dec 31, 2018 2:00 PM)
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Dec 31, 2018 2:00 PM |
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Thank you, Chris! I just changed my URLs and now moving on to update the other info. This is going to be GREAT!
(Posted Dec 14, 2018 11:13 AM)
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Dec 14, 2018 11:13 AM |
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I'd like to have a way to set a default phone number type which would be shown on reports (much like you can do with cell phone contacts). This would just be by account - not needed at the individual…
(Posted Aug 7, 2018 1:36 PM)
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Aug 7, 2018 1:36 PM |
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Yes, I have disabled that forward now. Thank you so much for finding the solution!!
(Posted Aug 1, 2018 11:55 PM)
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Aug 1, 2018 11:55 PM |
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Yes, I am receiving emails fine and showing a bounce a minute or so after.
(Posted Aug 1, 2018 2:41 PM)
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Aug 1, 2018 2:41 PM |
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Chris, I am so puzzled as to why this is happening. I thought maybe AT&T (Yahoo) just had a temporary hiccup, but then it happened again early this morning with a notification of a security deposit b…
(Posted Aug 1, 2018 10:07 AM)
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Aug 1, 2018 10:07 AM |
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I received a number of "soft bounce" notifications yesterday and this morning - both to a guest email address and my own email address. The notifications were on emails tied to different reservations…
(Posted Jul 29, 2018 1:43 PM)
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Jul 29, 2018 1:43 PM |
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Thank you for that info, Chris. I think I got hung up when selecting a widget and the description said Booking/Inquiry (Single Property). :)
The Facebook example was very helpful. I hadn't seen what …
(Posted Feb 18, 2018 1:27 PM)
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Feb 18, 2018 1:27 PM |
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I am unable to find a widget with property selector any more. I saw the instructions about the widget set up:
"If you choose "All Properties", the generated code will detect the correct property base…
(Posted Feb 17, 2018 11:38 PM)
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Feb 17, 2018 11:38 PM |
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Here is what is in the email header I received from SMBYO. They are sending notifications to both email addresses I gave them.
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Property Inquiry…
(Posted Jan 23, 2018 12:10 PM)
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Jan 23, 2018 12:10 PM |
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Well, I hadn't considered starting at the inquiry level in OR. I was just saving myself a step. Good to know - thank you.
(Posted Jan 20, 2018 11:06 PM)
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Jan 20, 2018 11:06 PM |
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[quote=Chris Hynes]Yep, those are great! We'll look into that next week.[/quote]
Ok, thanks. :)
(Posted Jan 20, 2018 11:02 PM)
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Jan 20, 2018 11:02 PM |
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[quote=Chris Hynes]Excellent!
If you're signing up, get a couple of test inquiries into your account and let me know and we'll get the inquiry parser to add support. Hopefully very similar to the ec…
(Posted Jan 20, 2018 2:58 PM)
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Jan 20, 2018 2:58 PM |
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I had a guest who inquired through my website for September dates who included a note asking me to give her a quote for a few days in April. Since I created the quote in OR without an inquiry from he…
(Posted Jan 20, 2018 2:30 PM)
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Jan 20, 2018 2:30 PM |
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Any updates on this importer, Chris?
(Posted Jan 3, 2018 4:22 PM)
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Jan 3, 2018 4:22 PM |
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[quote=Chris Hynes]Not yet, but we're working on an importer for their reservation export that will be out in a few weeks.[/quote]
That will be a huge help!! Thank you, Chris!!
(Posted Oct 23, 2017 10:11 PM)
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Oct 23, 2017 10:11 PM |
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Is there a work around to have all a guest's info (email, phone, address, etc.) import into OR from a VRBO booking?
I hope I'm not wasting my own time, because I've been adding the info manually - no…
(Posted Oct 23, 2017 10:04 PM)
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Oct 23, 2017 10:04 PM |
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I get an "error converting document" message when trying to upload a rental agreement from a MS Word document. The file type I'm trying to upload is a .docx as is required. What other issues should I…
(Posted Aug 18, 2017 5:19 PM)
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Aug 18, 2017 5:19 PM |
