Experience the difference of "Elite".

Ella

Joined May 2014
139 posts
Topic

Blog » New Rates Editor Unveiled!

I'm with Jason, I don't like the change and think it's a step backwards. We are being forced to figure out discounts as oppose to a flat rate for a month or week. I spent days doing this, and now h…

(Posted Oct 29, 2020 10:06 PM)

General Help and Questions » Emails no longer show as "sent" if pushed out manually

Emails no longer show as "sent" if pushed out manually. They now only show that they were sent if they got sent automatically, as scheduled by triggers. I assume this is a bug? If you go to a bo…

(Posted Oct 29, 2020 9:57 PM)

Feature Requests » Holidays as booking criteria on discounts or surcharge settings

I know how to add a extra charge for a holiday, but how do I prevent a discount to be applied if the dates are during a holiday? I don't see a criteria for doing so. If it does not exist, it would b…

(Posted Oct 7, 2020 12:12 PM)

Blog » Out with the old, in with the new - last quarter cleanup

Hi Paul, can we round up discounts to the nearest dollar? For example when creating week long stay discounts using %? It would look cleaner and simpler.

(Posted Oct 4, 2020 11:33 PM)

Blog » Out with the old, in with the new - last quarter cleanup

I for one will miss the "Legacy" pricing. I don't see an option to have a set week or month rate anymore besides applying discounts, which is not what I want. I'd like to be able to set a flat rate…

(Posted Oct 1, 2020 10:37 PM)

Feature Requests » Display the cancellation policy in force on quote/book widget

+1

(Posted Oct 1, 2020 8:40 AM)

Blog » Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere

After I accept the booking I ask guests via Airbnb to provide their email address so I can send them rental agreement. 99% of the time they do and if they don't I use the Airbnb provided email addres…

(Posted Jul 1, 2020 8:35 AM)

Blog » What repetitive task takes you the most time in OwnerRez each week?

trying to remember and Sending my automated emails manually because the time that are being sent does not work for me. It would be awesome if we can customize what hour of the day these emails are b…

(Posted Jun 29, 2020 2:20 AM)

General Help and Questions » correct way to use the legacy rate settings?

thank you.. will play with it some more then :)

(Posted May 2, 2020 2:40 PM)

General Help and Questions » correct way to use the legacy rate settings?

Yes, if I enter next year June, all is correct. Why would spot rates throw this off in such weird way?

(Posted Apr 29, 2020 3:15 PM)

General Help and Questions » correct way to use the legacy rate settings?

The only thing I can think of Is that I have some spot rates in June, but it still does not add up. In my cottage "rent" line for a month in June should be 1,650 .. it comes up as 1,818.41 ... some …

(Posted Apr 29, 2020 3:13 PM)

General Help and Questions » correct way to use the legacy rate settings?

I'm not sure what's going on with rates but I can't figure out my monthly rate, though it shows set up correctly in the legacy settings, it does not show up correct when putting dates on the calendar…

(Posted Apr 29, 2020 2:50 PM)

Blog » New Rates Editor Unveiled!

I'm not sure what's going on with rates but I can't figure out my monthly rate, though it shows set up correctly in the legacy settings, it does not show up correct when putting dates on the calendar…

(Posted Apr 29, 2020 2:48 PM)

Blog » Cancel For Any Reason (CFAR) travel insurance is now available!

Paul W says:"Also, NY and WA state residents are excluded unfortunately. can you clarify. Does this mean that any guests that resides in New York state or WA CANNOT purchase the insurance?

(Posted Mar 23, 2020 8:58 PM)

General Help and Questions » "Travel insurance cannot be purchased because this property has no address on file"

Ok, got it! :)

(Posted Nov 25, 2019 10:33 AM)

General Help and Questions » "Travel insurance cannot be purchased because this property has no address on file"

I was just creating a quote and when I went to "rules" i see on the bottom "Travel insurance cannot be purchased because this property has no address on file" .. property certainly has an address, an…

(Posted Nov 23, 2019 1:28 PM)

General Help and Questions » not seeing the email tab at the top...

Joining in to ask to please put it back :) I use it all the time and could not find it till visiting here

(Posted Sep 12, 2019 10:30 AM)

General Help and Questions » How to change description for check instructions to remove "or any amount in between"??

Thank you for implementing the change! I just wanted to add, there should be a space between the highlighted amount due and the next word, "is due immediately (space here) and your booking will be p…

(Posted Mar 13, 2019 4:23 PM)

General Help and Questions » Google Pay?

I'm not sure if it does, but you can select rentals as one of the categories on Google Play if you would like to select in settings that you occasionally accept business payments. Which is the settin…

(Posted Mar 5, 2019 11:08 PM)

General Help and Questions » How to change description for check instructions to remove "or any amount in between"??

Hello! :) If I add check as an option instructions are automatically created on check out page. However, If I require payment in FULL, the following line makes no sense "If you'd like to pay the tot…

(Posted Mar 5, 2019 8:44 AM)