Experience the difference of "Elite".

Glenn Moore

Joined November 2012
78 posts
Topic

General Help and Questions » Inquiries and the 'Big Three'

So I used to use OwnerRez all the time for my property which was linked to VRBO (Homeaway). The inquires worked well and I was able to book and management payments through OwnerRez – which worked we…

(Posted Apr 12, 2016 7:52 AM)

General Help and Questions » Too many redirects

When I go into ownerres now, I get a huge irritating banner that says there is something wrong with my VRBO linked account and to 'fix it now'. When I try and do so, my browser says there are 'to ma…

(Posted Apr 13, 2015 4:38 PM)

General Help and Questions » Canadian bank and/or dollars

Howdy, I have put a second property on this system (I love the scheduled emails), but it is in Canada. I know that it could not be done before, but just checking in to see if it can now be done...…

(Posted Sep 11, 2014 1:58 PM)

General Help and Questions » Scheduled emails

Hi, I love the scheduled emails that this system does - especially with variables. I do have a question though. I have been using it for a long time with a single property and that has worked ou…

(Posted Sep 4, 2014 10:40 AM)

Blog » FlipKey email parsing has been updated

Hi I recently signed up for a flipkey account. Looks like you do not have to pay a yearly fee, rather you pay a small percentage of each rental. Does this sound right? I am getting inquiries and t…

(Posted Oct 13, 2013 7:02 PM)

General Help and Questions » HTML on the Rental Agreement

I have recently been big on updating my emails with direct HTML to make them look a lot better. With an HTML editor like "KOMODO for the Mac", I can easily take an email template, click the HTML but…

(Posted Sep 18, 2013 8:46 PM)

Blog » Custom fields for email templates

That is awesome. I have already started to use the fields to store lockcode information and other stuff. Once the email system is enhanced with workflow rules on events and dates related to the boo…

(Posted Jun 19, 2013 1:12 AM)

Blog » Custom fields for email templates

Sorry, I should clarify that the crummy template system I am using is NOT OwnerRez. Your email templates, although very limited is great! It is a third party template system I use to try and fill i…

(Posted Jun 11, 2013 11:09 PM)

Blog » Custom fields for email templates

That is a great idea for attachments - especially the drop box part! I had never even thought of that! The crummy template system I am using now (...only thing keeping me going is the anticipation …

(Posted Jun 11, 2013 11:05 PM)

Blog » Custom fields for email templates

I really hope you add custom fields for a booking because that is where my particular need lies the most. I have a unique lock code for each booking I take and it would be great to include that in o…

(Posted Jun 5, 2013 12:05 AM)

Feature Requests » CRM

Have you guys checked out your competition at bookerville,com? Fantastic customer management tools + very flexible emailing system where you can create templates and also define events for when emai…

(Posted Apr 27, 2013 3:25 PM)

Feature Requests » CRM

Thanks sounds great! I look forward to the next two weeks! I hope it has something like a customizable field to accommodate a lock code per rental event. I struggle the most to keep this specific…

(Posted Apr 7, 2013 1:44 PM)

Feature Requests » CRM

At the very least it would be nice to be able to create email templates that pull mail-merged data from a booking and allow for some simple rules around generation and delivery. For example, once my…

(Posted Apr 6, 2013 3:26 PM)

Feature Requests » Auto emailing of Check in information

I agree that this would certainly help me. I have to compose an email message for each new renter and it usually takes a half-hour or so. Also there are a few things that at least in my case are sp…

(Posted Feb 26, 2013 11:25 AM)

General Help and Questions » Is the quotation system broken?

Thank for the quick response. Actually I found out the source of the problem. The renters had not put any people in the renter party. I resolved this by going to the inquiry and checking against t…

(Posted Feb 7, 2013 11:51 PM)

General Help and Questions » Is the quotation system broken?

Hi, trying to respond to a new inquiry and suddenly when I click the quote button, nothing happens. I have tried on a few different computers. Glenn

(Posted Feb 7, 2013 8:22 PM)

Blog » Embed the OwnerRez calendar in your own website

I embedded it in my site and it works very good! Actually though, this brings me to a request/problem I have. My website builder has a tool to add and customize a form. When the user fills it out,…

(Posted Dec 25, 2012 8:21 PM)

Feature Requests » Third Party notes should have a bit of control

Hi, I am a new user (as of a month ago) and loving the system! I have a small suggestion around Third party notifications. Is it possible when configuring a Third Party (in the box with name, email…

(Posted Dec 1, 2012 11:39 AM)