Experience the difference of "Elite".

Glenn Moore

Joined November 2012
76 posts
Topic

General Help and Questions » Remotelock Integration not finding locks

Hi, I noticed that you have Remotelock integration. Hence I signed up for a year service on the Remotelock site and I integrated my Vera z-wave locks to the site (they have an integration to Vera …

(Posted Jan 4, 2019 9:16 AM)

Feature Requests » Cleaning Date

Even though the cleaning date is just a field, it is of extremely useful importance to me. I am quite happy with it already. In my setup I need to define a date for the cleaners. This also allows …

(Posted Nov 11, 2018 5:34 PM)

General Help and Questions » Booking.com

I am just curious, does anyone have a feel for the experience on booking.com when they do have guests? Not payment or management perspective, but does anyone have a feel about how the guests who boo…

(Posted Aug 17, 2018 9:30 PM)

General Help and Questions » Email Triggers - Day of the Week during a stay

One of the most useful features I use OwnerRes for is the automatic emails. Even when I get bookings through AirBnB or VRBO, the system automatically imports the booking and sets up the automated em…

(Posted Jul 3, 2018 2:27 PM)

Blog Comments » OwnerRez now supports 11 new payment gateways

So... this might be a sensitive question ... but what is the consensus of the best gateway to use? Does anyone have any favorites? Right now I am using Sage (I think a long time ago when I joined O…

(Posted May 10, 2018 1:02 PM)

General Help and Questions » Email Triggers on a Day of the week

Is there any way to create an email trigger to fire off on a day of the week when a client is present? i.e. Garbage pickup is on Friday mornings and I would love to have an email fire off Thursday…

(Posted Jan 16, 2018 5:01 PM)

Blog Comments » Encyclopedia of Vacation Rental Smart Door Locks

[quote=Chris Hynes]We don't support Vera yet, but that's something we're researching. For now, use a booking custom field to track the ones you generate and merge them into the email. We'll keep you…

(Posted Nov 7, 2017 4:24 PM)

Blog Comments » Portal access for owners and staff released!

Very nice! It works well and will certainly help me a lot. Thank you! I wonder if eventually it can be in the ics output file as a real date showing on my ics import (I use google calendar to aggr…

(Posted Sep 30, 2017 4:30 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Ok. Heh, how do I create a support ticket?

(Posted Sep 20, 2017 9:05 PM)

General Help and Questions » Interesting-AirBnB iCal import sometimes has fees and payments?

Whoa... I knew there was a reason that I occasionally look at these forms. This is awesome and will help my workflow a lot!! Unfortunately being in Canada, I cannot import anything yet. I get two…

(Posted Sep 20, 2017 5:07 PM)

Blog Comments » Portal access for owners and staff released!

Yes that would be a great start! For us small guys that do not have cleaners with unlimited capacity, managing cleaning and bookings becomes a key factor that we need to be very on top of. A year …

(Posted Sep 20, 2017 12:11 PM)

Blog Comments » Portal access for owners and staff released!

Interesting neither of my cleaners would go for that sort of process. It has nothing to do with short notice bookings which I do not take either. If I was to hold on to my reservations and only inf…

(Posted Sep 14, 2017 1:36 PM)

Blog Comments » Portal access for owners and staff released!

[quote=BlueMtnCabins]Interesting. If i have more than one open day between reservations, it is the housekeeper, not I, who determined WHICH would eb a cleaning day: I am not her only client, so I sen…

(Posted Sep 13, 2017 4:48 PM)

Blog Comments » Portal access for owners and staff released!

[quote=Chris Hynes]Yep! We'll be adding a cleaning date as part of our next update to PM and the portal stuff. Fear not, the cleaning date itself on the booking will be part of the base package. Th…

(Posted Sep 12, 2017 9:17 PM)

Blog Comments » Portal access for owners and staff released!

Housekeeping aside, are you still planning to add a 'cleaning date' for each reservation in the base system? I have been asking for this for a while. This represents my entire needs as far as housek…

(Posted Sep 12, 2017 9:14 AM)

General Help and Questions » Are there any reports that include listing fees?

I need to produce a quick report showing how much rent I made each month less listing fees. I cannot seem to find a report that even shows the listing fees?

(Posted Jul 18, 2017 2:25 PM)

Feature Requests » VRBO's New "Security" Feature

Aside from the inability to send a quote, have they locked down the ability to send an email through their 'walled garden'? For example, AirBnB has a walled garden and I never do see the guest's rea…

(Posted Jul 17, 2017 3:20 PM)

General Help and Questions » Can no longer use custom fields in emails

You are correct... my fault. I though I also saw it on the queued emails to go out. But I got myself mixed up with a test custom booking field. All works now! Yes now I recall that custom booking…

(Posted Jul 9, 2017 2:20 PM)

General Help and Questions » Can no longer use custom fields in emails

Yea, now looking at all my booking templates, anywhere there is a custom *booking* field, it now does not render the field, rather it just shows the field code. It still brings in custom property fi…

(Posted Jul 9, 2017 1:39 PM)

General Help and Questions » Can no longer use custom fields in emails

Hi, something is wrong. I am creating a new custom email template, but it no longer reads one of my custom fields. ie. Created a new custom booking field called {BXCLNDATE} for cleaning dates. I…

(Posted Jul 9, 2017 1:19 PM)