Experience the difference of "Elite".

SP

Joined April 2012
20 posts
Topic

Blog » Updates based on your feedback

I know this is an old post but I was rereading it through and thought of a possibility for claudia and my concern of the responsible person being on site throughout the rental period. What if you add…

(Posted Jun 27, 2012 9:29 PM)

General Help and Questions » inquiry request

Michelle I was looking at some youtube intro stuff for wufoo and looks like I may be able to do that in my website - so I can either send it to @inquiryspot or maybe in the beginning send it to my…

(Posted Jun 6, 2012 9:50 PM)

General Help and Questions » inquiry request

Michelle, This is assuming you already have a form type inquiry request form already developed? I don't have anything like that so that's why I was requesting if there was any way to get the pot…

(Posted Jun 6, 2012 9:51 AM)

Feature Requests » Awaiting Check Payment and Status

"Yes, you can extend/shorten the pending period at any time. Play with it a little so you can see how it works. Add a manual booking. Then go into General Info and set a pending date. You'll notic…

(Posted Jun 6, 2012 9:47 AM)

Feature Requests » Awaiting Check Payment and Status

I have another question - not sure what the customer sees but when I am in the check method window I see - If the check hasn't arrived "AFTER" 7 days, the booking will be auto-canceled, shouldn't t…

(Posted Jun 5, 2012 11:42 PM)

General Help and Questions » inquiry request

I have a website but have currently no way to have the renter communicate with me unless they send me an email to vacationpa@aol.com. Is there a way for them to fill out a form that owner rez would u…

(Posted Jun 5, 2012 11:24 PM)

Feature Requests » Preempted status to include calendar or refer back to owner

Michelle, I would like that..since I do get people asking for dates the are mid week and then others may request dates that include part of those dates. If one books it then the other booking may be …

(Posted Jun 5, 2012 11:13 PM)

Feature Requests » Awaiting Check Payment and Status

Michelle, Could an email,(/action on the website since not sure where they would see the above events/status's,) be sent for different events? If the quote expired means the dates are still open j…

(Posted Jun 5, 2012 11:05 PM)

General Help and Questions » Terms and Conditions - refering back to

Hi Michelle, So how would I do this - Inquiry comes into your system 1) system creates a quote 2) I accept the values and send it - but can I modify it to delete the rental agreement link and t…

(Posted May 21, 2012 10:26 PM)

General Help and Questions » Security Deposit Release email

Michelle, Are you be talking about the reviews owners could put in? Except it's from the renter? I guess this could work if you somehow stated in the review it was submitting via owner Rez? Not qui…

(Posted May 21, 2012 6:50 PM)

General Help and Questions » Security Deposit - Damage Insurance

Yes I agree with that as well - since they are not actually paying it, it should be OK for them to do this, I am doing this currently and they seem to be OK with it and would like not to have to refu…

(Posted May 21, 2012 11:24 AM)

General Help and Questions » Security Deposit Release email

Michelle, Reviews are plummeting, my sister almost always got reviews from her customers and now she is lucky to get a few. I also used to get some reviews but now it is even harder to get a revi…

(Posted May 21, 2012 11:21 AM)

General Help and Questions » Hit Reply in an Ownerreservation email

Hi, when you do have that working could you keep the option to continue to receive the email via your own and the new owner rez email? I tend keep my email open and not the websites so would prob…

(Posted May 20, 2012 10:57 PM)

General Help and Questions » Terms and Conditions - refering back to

Hi Michelle, I am still not comfortable with having them ONLY accept my T and c online, I have 6 places I want them to sign to be sure they understand my terms and conditions. I would like to inte…

(Posted May 20, 2012 8:41 PM)

General Help and Questions » Not interested inquries

Hi Michelle, I think my sister asked this question already but don;t remember the answer. Do you envision setting up follow up correspondence from Owner Rez in the future? I know for now we need …

(Posted May 20, 2012 8:24 PM)

General Help and Questions » Security Deposit - Damage Insurance

I have a question regarding this topic, I also sell the same damage waiver insurance through the same listing site and though I no longer take as high a security deposit I do still take a 'good care …

(Posted May 20, 2012 8:05 PM)

General Help and Questions » Security Deposit Release email

Michelle that would be great but not sure how that would work for homeaway and vrbo since don't they require the guest to login/register to post the review? That has been our major problem since they…

(Posted May 20, 2012 7:26 PM)

General Help and Questions » Credit Card charges

Hi Michelle, Thanks for all the replies. How would the booking proceed if the customer insisted on using a different method of payment than you currently support, for example using AMEX card(th…

(Posted Apr 24, 2012 2:24 PM)

General Help and Questions » Credit Card charges

Hi Michelle, I am curious about the credit card processing - I used to have a merchant account and I couldn't figure out how much they charged me - well actually I could if I subtracted the amount …

(Posted Apr 24, 2012 1:00 AM)

Introduce Yourself! » The Pocono Mountains

Hi, my name is Silvia and my mother and I own a house in the Pocono Mountains which we rent out a block from my sister Claudia who recommended this site. I haven't done much research on my own yet si…

(Posted Apr 24, 2012 12:37 AM)