Experience the difference of "Elite".

Sam Westcott

OwnerRez Team Member
Joined December 2009
240 posts
Topic

General Chat » Alternative to PayPal payment processing

Yes. They're at lynnbrookgroup.com

(Posted Apr 12, 2017 12:03 PM)

General Chat » Alternative to PayPal payment processing

Lynnbrook gateway is now out and ready for use. Look for it under Settings > Payment Methods > Add. We aren't announcing it yet because we have some marketing tie-ins that are still being worked on, …

(Posted Apr 12, 2017 11:53 AM)

General Help and Questions » Mailing address change

@Claudia: That would be in the account/billing page. You'd want to change your credit card on file. That's the only place where we hold a mailing account for users.

(Posted Apr 10, 2017 2:29 PM)

General Help and Questions » VRBO and Subscription Options

[quote=Glenn Moore]The only thing that really worries me is the loss of protection in case something goes terribly wrong.[/quote] Glenn, old buddy old pal... We've got you covered! Our Damage Prot…

(Posted Mar 30, 2017 6:42 PM)

General Help and Questions » Vacationhomerentals migrated to Flipkey platform

If it doesn't parse through correctly (into OR as an inquiry with all the fields filled in) just let us know the inquiry number or URL. You can send that to the ticket system at help@ownerreservation…

(Posted Mar 21, 2017 8:22 AM)

General Help and Questions » Vacationhomerentals migrated to Flipkey platform

They've contacted users in the event that they can't figure out which VHR listings match up with TA listings. If you don't have TA listings, they probably just moved your VHR over. No need to refund …

(Posted Mar 21, 2017 8:15 AM)

General Help and Questions » Vacationhomerentals migrated to Flipkey platform

@BlueMtnCabins: TripAdvisor has been steadily closing all the independent VR brands they own (VacationHomeRentals, FlipKey, Niumba, HolidayLettings) and merging them into the TAVR platform so that al…

(Posted Mar 21, 2017 8:06 AM)

Blog » Share your widgets with a link -- no website required

I should have figured -- you're already on top of it!

(Posted Mar 2, 2017 10:08 AM)

Blog » Share your widgets with a link -- no website required

@BlueMtnCabins: I told Chris he should change the title of this blog post, which he did. Just wanted to point that out... This is about sharing widgets with a link, not embedding them into your web…

(Posted Mar 2, 2017 9:54 AM)

General Chat » Alternative to PayPal payment processing

I see what's going on. You're getting their special "Invoice" software rate that it shows on this page: https://squareup.com/help/us/en/article/5068-what-are-square-s-fees#pricing-for-software-prod…

(Posted Feb 24, 2017 1:44 PM)

General Chat » Alternative to PayPal payment processing

Maybe you have a grandfathered in rate at Square? Here's the pricing page on their website:[img https://cdn.orez.io/w/images/9b60a719f1884d8c835f7d64588ff40f] Pricing page: https://squareup.com/pric…

(Posted Feb 24, 2017 11:29 AM)

General Chat » Alternative to PayPal payment processing

@BlueMtnCabins: Give Lynnbrook a call. Their rates should be way lower for you - like 2.3 to 2.5%. We are working on integrating their in-house gateway which should be free (or close to it) so your…

(Posted Feb 24, 2017 11:01 AM)

General Help and Questions » VRBO and Subscription Options

I think Marinas Edge is right, but it pains me to say that... I'd love to love Air, but they make it hard for 3rd party integration. They also REALLY restrict guest interaction with other guests whic…

(Posted Feb 24, 2017 10:40 AM)

General Chat » Alternative to PayPal payment processing

@BlueMtn: But it's expensive! 3.5% for typed in or 2.75% for in person... ouch. You should be getting a rate closer to 2% for in person. I agree that Square is easy and simple though. Square explod…

(Posted Feb 24, 2017 10:35 AM)

Feature Requests » Owner Statement

@Tammy and ShenRent: Give me a week or two and I'll get this in for you. We've been completely slammed (what else is new?) so I wasn't able to slide it into this week's hotfixes, but I can definitel…

(Posted Feb 9, 2017 8:46 AM)

Feature Requests » Owner Statement

@Tammy: Great ideas! There are two great ideas that are separate and we'll implement them both for you. The first is to simply add a criteria option on the Create Statement page that lets you limit…

(Posted Feb 3, 2017 9:39 PM)

Blog » Add-Ons are here! (Also known as "Optional Surcharges")

Hey everyone, been awhile since we've chatted! We've been pushing out release after release, working with users on quality-of-life enhancements all over the app, as well as continuing to developsom…

(Posted Feb 2, 2017 11:55 AM)

Feature Requests » Managing VRBO service fee when entering charges

@Sid: Funny you should mention this. We're right at the tail end of optional surcharges - should be out (as a v1) in a couple days. That will let you report against surcharges in your booking charge…

(Posted Jan 27, 2017 12:33 PM)

Blog » Email addresses are no longer required

@BlueMtnCabins: have you seen this happen since then? Can't reproduce that on this side. Wondering if it was type of email address maybe? ~Sam

(Posted Jan 20, 2017 1:35 PM)

General Help and Questions » Blocked off time now being charged?

Don't delete the property - you'll lose all that data! Just set the property to Disabled which make it stop appearing in most places throughout the app. If you don't care about the data and really …

(Posted Dec 31, 2016 11:50 AM)