Our counties in Oregon require we inform guests about COVID. Our policy is such that if they can NOT acknowledge the contents of the email that we offer a full refund. We do not require proof and we have not found guests abusing the policy.
We added a number of property specific custom fields mostly with emails in mind. PXCITY PXCOUNTY PXUNITNUMBER PXWIFINETWORK PX WIFIPASSWORD we use CITY and COUNTY in this one. We also use Unordered Lists for each of the items and we do use bolding and underlining.
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{CFIRST}
Welcome to {PXCITY}, and more specifically, welcome to {PDISPNAME}.
First and foremost we thank you for booking with us. I'm sure you are probably tired of hearing that we are in unprecedented times, yet here is another communication brought to you compliments of the times we are in. In an effort to keep individuals safe - including our staff and our guests - we have been asked by {PXCOUNTY} county to provide some simple guidance to our guests and those who will be travelling with them and staying at our properties.
By completing this reservation and arriving on the property you are acknowledging and confirming:
That no person in your party has recently experienced any cold or flu symptoms.
That no person in your party has experienced a fever within the last 14 days.
That no person in your party has been exposed to or interacted with a person known to have tested positive for COVID-19 within the last 14 days.
That you and the members of your party will follow social distancing and face mask guidelines as directed for the duration of your stay.
You and your party also acknowledge the concerns of residents of {PXCOUNTY} county related to their increased risk of exposure to COVID-19 as tourism is allowed to open, and you and all members of your party will make every effort to be good citizens and respectful neighbors during your stay. This includes adhering to face mask and social distancing guidelines as well as observing property quiet time hours, and the various parking requirements as outlined in the city and county ordinances.
If you are NOT able to acknowledge and confirm the above, please contact us right away and we will issue you a full refund of any monies collected for your reservation. Our goal is to provide all of our guests, employees and contractors with a safe and healthy accommodation and work environment. You are just as much a part of this equation as we are and through our joint efforts we can keep the Oregon Coast open and safe for all citizens to enjoy.
{MYCO}
{MYEMAIL}
{MYPHONEI}
{MYURL}
This notice is being sent to all registered guests per lodging reopening requirements for {PXCOUNTY} county.
Interesting take on the policy. Thanks for posting. How are you keeping track of the responses?
