I checked with Wheelhouse and there's only 13 people they have on the list having requested integration with OwnerRez. I know we've had a lot more folks ask but I hadn't seen the signup form @BluMtnCabins mentioned.
Everybody who's interested, pile on and vote and share that link and hopefully we can get enough requests to get the integration going :-D
We've had discussions with them, and they may establish an integration at some point, but the ball's in their court. Feel free to push them on that though!
Since they have an open API and OR has an open API, can you help explain the stalemate? I am happy to organize and push them toward integration but Wheelhouse is saying the same thing as you are when I bring it up to them. I’m happy to do what it takes to tilt their hand. Any insight into what exactly they would need to do would be very helpful though. That way it’s more structured than a normal “I really wish you’d spend dev time integrating with my OPM!” post and much more of a structured instruction post that can get some support behind it. Thanks in advance.
I'm afraid we don't anticipate having the development resources available to write our own integration with them. We already integrate with several other dynamic pricing systems, so it's not a priority to add another one to serve our clients.
We do have an open API and would be happy to support and assist them in integrating with us. They've talked about doing this several times, but I guess it's not a top priority for them either.
Hey Ken. I fully understand OR’s side. I was just asking if you had some guidance that I could use to push Wheehouse’s side. I’ve not done an API integration for pricing tools before, so if there’s a clean way for me to go to them and say “Hey guys! We have a lot of OR customers ready to use Wheehouse, all you need to do is have your dev team sync these 15 items (and list them) I think I could get a post like that to climb their suggestion box. Just a standard “please integrate with our OPM” post doesn’t seem to get much traction from users or the dev team.
I'm afraid I don't. They're already aware of our API, and we've had discussions about it several times in the past. It's not difficult for them to do, it's just a matter of their own development priorities.
I actually do think that "We have a lot of OR customers ready to use Wheelhouse" would make a difference, if that was the price of them obtaining a bunch of new clients.
Ok thank you.
We agree Wheelhouse seems to work better for adjusting to national and local holidays and weekend pricing. better gap filling. BeyondPricing seems to be not enhancing their product much.
Currently using Beyond and not terribly impressed. Wheelhouse is the best pricing tool we’ve used. It’s the closest to “set it and forget it” while actually bringing in great dynamic data and doing the work for us. Beyond and PriceLabs have left us missing Wheelhouse. ;(
Yep, I'd drop PL if WH was available
Yep, I'd drop PL if WH was available
Interesting to see you say that. I was with WH in the early days (2017) before I was API-integrated with OR and while the UI is slick, I found WH was very conservative with adjusting rates for demand and weekday-vs-weekend and seasonality and that PL is much more willing to significantly adjust rates for those factors (especially with the "Aggressive" occupancy-based profile enabled). PL also seems to have much more customizability around preferences and rules and things, even though their UI could use significant updating.
I was going to say that WH's 1% fee would also end up costing me more, but it looks like they now offer a flat plan that is comparable in price to PL. So I'd be willing to try them again given that (and given them eventually integrating with OR), but in the meantime, I'm curious what makes you say they're a better offering than PL in your experience.
Hi Chris. Wheelhouse has been the best partner for us as well. We’ve used PL and Beyond Pricing as well and just don’t feel that they do as tight of a job bringing in the best RevPAR. Wheelhouse is the one platform that actually felt like I could “set it and forget it” (even though I still always closely monitor bookings and pricing) and it was very customizable as well for booking details. It also is constantly changing rates so it gives a lot of opportunity to catch the right fish at any given moment. It’s been a few years since we started working with OR but I’ve missed Wheelhouse every day since.
WH was better before the "boom" times. I think it will be better again since demand is softening and more "aggressive" PL pricing would not necessarily work.
What's your website, @BlueMtnCabins? I'd like to take my family to the Smokies and I want to make sure to book one of yours.
Thanks for sharing this link! I am so depressed at this not being possible now.
Please, please. I'm so disheartened to see that it has been a decade since this request was made. I really love OwnerRez and don't want to change PMS' but I also need pricing software that works and doesn't loose me money. I'm so sad that tools exist that meet my needs, but they don't work together. It feels like the life of a host. First we had tools that sucked, and now they exist, but don't work together in combos that work for hosts who need them most.
Nothing is off the table, it's just a matter of time. I see you just replied to the WheelHouse forum thread about OwnerRez integration, which is the best thing to do. The ball is currently in their court!