I would like to see a new feature added to the conversation tab to include Whatsapp. Here in USA we use SMS to cummunicate cell to cell but the rest of the world uses Whatsapp as a way of texting. So far, we have not been able to communicate with our Mexican guests outside the Airbnb platform. Airbnb limits our communication with our guests. We should not have to be dictated by Airbnb. I hope you all agree. Thank you, Rosa
Our STR is in Mexico too and yes, they all use Whatsapp. This would be very helpful!