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VRBO Commission Fee For More Accurate Reporting

Status: Released 1 Vote
Ozark Stays
Jul 15, 2022 12:51 AM
Joined Aug, 2020 5 posts

Currently there is a gap in tracking Net Payments when it comes to VRBO api bookings. OwnerRez pulls in the payment processor fee (Stripe for example) but it has no visibility to the 5% pay per booking fee that I am paying VRBO at the beginning of the following month. Hence it does not add VRBO commission fee to the "Host Fees" category. Since I am now on the hook for remitting taxes to the state with VRBO once integrated, it would be easier for me to run a report for my taxable sales in OwnerRez that is accurate and factors in the 5% VRBO commission (or whatever your individual commission is). As it stands, I have to take an extra step and multiply my net sales by .95 to account for the 5% that VRBO is going to collect.

 

This could be achieved fairly easily I believe by adding a setting to the VRBO api where we can input our commission percentage to apply against our VRBO bookings. 

Ken T
Jul 15, 2022 1:47 PM
OR Team Member Joined Aug, 2019 841 posts

But you can - go to the Transactions tab of the Booking and scroll down.  There's a Fees section.  If you have Airbnb bookings, you'll see that Airbnb fees appear in there.  Vrbo doesn't send us their fees, but, you can manually add them to that section once you know what they are.

Ozark Stays
Jul 15, 2022 10:59 PM
Joined Aug, 2020 5 posts

yea that's a good tip. But it's a manual step I wouldn't mind cutting out.

Ken T
Jul 15, 2022 11:35 PM
OR Team Member Joined Aug, 2019 841 posts

Well, yes, and I don't blame you - but, unlike Airbnb, Vrbo does not pass us that information.  :-(