Experience the difference of "Elite".

Update imported guest names to mixed case

Status: Requested 1 Vote
Rich S
Feb 13, 2019 9:00 AM
Joined Dec, 2018 299 posts

Any chance that y'all can modify the incoming data from VRBO to correct the case of guest names?

I see names like these:
joe smith
JOE SMITH
Joe smith

I assume that's how the guest entered their name in VRBO, but it looks a bit unprofessional when I'm emailing them.

I realize I can fix it manually, just would prefer it be automated if that's possible.

Paul W
Feb 13, 2019 10:01 AM
OR Team Member Joined Jun, 2009 712 posts

Rich, good idea! We do have name correction on inquiry parsing. Looks like we should do the same for channel imported bookings as well. Given their huge size, you'd think the channels could do that on their end. 🤪 I'll note that down for future dev.